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  Public Ticket #308849
Salient theme is not displaying
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  • Wei started the conversation

    Hi,

    My site was constructed under Salient theme. However, recently my site keep having error. Visitors and I cannot view my site. I tried to change my wordpress to another theme. Its working.. but when I change to salient. Its not working.

    Please advice.

    Thanks

  •  8,841
    Tahir replied

    Hey!

    Please update to Salient Theme Version 4.9.

    Please take a backup of your theme folder before you update so that if there are any changes made to the theme files they are not lost.
    You can update your theme by downloading a fresh copy from ThemeForest, deleting the current version you have on your server and uploading the new.
    It's recommended that you use FTP, but this also can be done with the WP dashboard if you prefer. The reason FTP is superior for this is because the theme won't have to be deactivated during the process so you won't have to reassign your widgets. If you're
    interested in keeping up to date with the latest changes and fixes, please refer to the changelog: http://themenectar.com/changelogs/salient.html
    Also, remember to clear your browser cache after each update if you notice anything off. Old theme files can persist in your local cache and make you think something's wrong.
    Also please see this FAQ: http://themenectar.ticksy.com/faq/2252 .

    Thanks


    ThemeNectar Support Team 

  • Wei replied

    HI,

    I had updated my site to ver 4.9 http://103.6.198.28/~emamy/prforaustralia.com/

    However, this version 4.9 seem like have a big bug that all redirect link on the top navigation menu is not working well. Its take a long time to direct to another page. Something its fail to direct to another page.

    Could you please try to click "our core value" and try to click the content at the bottom?

    thanks

  •  8,841
    Tahir replied

    Hey Again!

    Try turning off Page Transitions in Salient Theme Options -> Page Transitions Section. 

    Thanks 


    ThemeNectar Support Team 

  • Wei replied

    Yes. It's works!

    But why this is effecting the redirection? How can I use this page transaction function?