Hi, when I add a row to a page and seperate it into multiple columns; no matter what it will display each column as 100%. When I inspect the element it looks like the classes: vc_span3 (or whatever the right one is depending on how many colunmns I want) is missing. I do not know how this is happening or why it is missing?
I attached an image with dummy data imported from your one page example, that shows the incorrect layout (vc_span3 missing) output.
What can I look for to fix this issue? Any help would be greatly appreciated:)
Please take a backup of your theme folder before you update so that if there are any changes made to the theme files they are not lost.
You can update your theme by downloading a fresh copy from ThemeForest, deleting the current version you have on your server and uploading the new.
It's recommended that you use FTP, but this also can be done with the WP dashboard if you prefer. The reason FTP is superior for this is because the theme won't have to be deactivated during the process so you won't have to reassign your widgets. If you're
interested in keeping up to date with the latest changes and fixes, please refer to the changelog: http://themenectar.com/changelogs/salient.html
Also, remember to clear your browser cache after each update if you notice anything off. Old theme files can persist in your local cache and make you think something's wrong.
Also please see this FAQ: http://themenectar.ticksy.com/faq/2252 .
Thank you for your reply however; I am already using version 4.9. I have even deleted it and reinstalled it and that did not help the issue. Could anything else be causing this issue?
I decided to just start over with a fresh WordPress install and now everything seems to be fine. I had the most up to date WordPress before but I guess something did not mess but now it does. Thanks for your time.
Hi, when I add a row to a page and seperate it into multiple columns; no matter what it will display each column as 100%. When I inspect the element it looks like the classes: vc_span3 (or whatever the right one is depending on how many colunmns I want) is missing. I do not know how this is happening or why it is missing?
I attached an image with dummy data imported from your one page example, that shows the incorrect layout (vc_span3 missing) output.
What can I look for to fix this issue? Any help would be greatly appreciated:)
Hey!
Please update to Salient Theme Version 4.9 .
Please take a backup of your theme folder before you update so that if there are any changes made to the theme files they are not lost.
You can update your theme by downloading a fresh copy from ThemeForest, deleting the current version you have on your server and uploading the new.
It's recommended that you use FTP, but this also can be done with the WP dashboard if you prefer. The reason FTP is superior for this is because the theme won't have to be deactivated during the process so you won't have to reassign your widgets. If you're
interested in keeping up to date with the latest changes and fixes, please refer to the changelog: http://themenectar.com/changelogs/salient.html
Also, remember to clear your browser cache after each update if you notice anything off. Old theme files can persist in your local cache and make you think something's wrong.
Also please see this FAQ: http://themenectar.ticksy.com/faq/2252 .
Thanks
ThemeNectar Support Team
Thank you for your reply however; I am already using version 4.9. I have even deleted it and reinstalled it and that did not help the issue. Could anything else be causing this issue?
Thanks
Tiffany
I decided to just start over with a fresh WordPress install and now everything seems to be fine. I had the most up to date WordPress before but I guess something did not mess but now it does. Thanks for your time.