Okay
  Public Ticket #3109007
Contact Map - Salient Theme
Closed

Comments

  •  4
    zerattos started the conversation

    Hello,


    i cant see anymore the Contact Map (Salient Template). If you see the Foto while Editing, you can see the Map with the Marker and the right Position but if you see the webseite live, doesnt appear anything ( see the fotos).

    why is this possible? how can i repair.


    thank you a lot

  •  279
    Noah replied

    Hi there,

    Can you disable the minification \ caching plugin you are running and see if this gets the map to show properly. If not then give us access to the backend - username password with admin role - we check this from that side.

    Thanks.

  •  4
    zerattos replied

    Hello,

    if i disable the Cache Plugin ( WP-Optimaze) i can see the Map properly and correct. but if i active again the plugin dann dont show the map again.

    how can i aboid this, i use the plugin for week and always show me the map but today not.

    thank you

  •  1,877
    Judith replied

    Hi There,

    Thanks for keeping in touch.

    Please check for plugin conflicts by deactivating the third party plugins then reactivate them back one by one to see the one that causes issues.

    Thanks.

  •  4
    zerattos replied

    Hello Nectar Team,

    thank you for the answer.

    the conflict plugin was the Cookie Plugin and i dont know why but disable the Map and dont show propertly.

    how can i use the cookie plugin and the map show correctly?4738661873.png
  •  279
    Noah replied

    Hi there,

    Can you replace that cookie plugin with an alternative that does the same job.
    That's what we can recommend for now.

    Cheers.