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  Public Ticket #3109844
Problems with scrolling
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  • Pix83 started the conversation
    August 23, 2022 at 8:59am

    I try to explain myself in the best way:

    FIRST QUESTIONS
    With the mode:
    Activate Fullscreen Rows OFF
    Scrolling between the rows is smooth and has no border between the rows (attached image 01).

    With the mode:
    Activate Fullscreen Rows ON
    Scrolling is rows by rows, between the rows I see a border that was not there before (attached image 02)

    How can I remove this border?

    SECOND QUESTION
    Mobile/smartphone visualization with Activate Fullscreen Rows ON.

    I see the row with the slide in full screen (image 03)
    The second row, How can I see the first coloum with the image in a fullscreen? (image 04).

    Thanks for the help you always give me!
    And sorry form my english, I am learning...

  •  8,839
    Tahir replied
    August 23, 2022 at 9:39am

    Hey Again,

    Try turning off the Fullscreen Rows Feature instead use the "Full Height" Row Setting here: 

    9168602947.pngClick on Image to View Larger

    Thanks 

    ThemeNectar Support Team 

  •  1,877
    Judith replied
    August 23, 2022 at 9:40am

    Hello There,

    Thanks for keeping in touch.

    For the first query,

    Please send in your admin login credentials so that we may check where the borders are coming from.

    For the second query, please select this option from Row settings:

    5571897756.png

    Thanks.

  • Pix83 replied
    August 23, 2022 at 9:48am

    Thank you very much for your quick reply Tahir!

    I don't understand, is your answer to the first or second question?
    Because if it is the first, in this way I lose the navigation with the dots.
    While for the second question, I don't notice any differences, I have the same problem.

    Thank you for your time!

  •  1,877
    Judith replied
    August 23, 2022 at 9:53am

    Hi There,

    I am sorry for the response that wasn't clear, I request you send in your admin login credentials so that we may look into both issues and assist further.

    Thanks.

  •   Pix83 replied privately
  •  8,839
    Tahir replied
    August 24, 2022 at 2:49am

    Hey Again,

    Please remove the Divider Height for Tablets in here: 

    5226684326.pngClick on Image to View Larger

    Thanks 

    ThemeNectar Support Team