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  Public Ticket #3110713
WPBakery without function
Closed

Comments

  •  1
    ms-mediatech started the conversation
    August 24, 2022 at 9:47am

    I have the problem that my WPBakery doesn't work anymore (page shows white background with hat). Reinstallation didn't help.

    I've attached a screenshot of the console.

    Sorry, but since I'm not a professional in this field, it's difficult for me

  •  279
    Noah replied
    August 24, 2022 at 9:51am

    Hi there,

    Can you run your site with only the salient related plugins and see if the front end page builder loads correctly.

    If its still isn't then give us access to the backend - username password with admin role - we check this from the backend.

    Thanks.

  •  8,939
    Tahir replied
    August 24, 2022 at 9:52am

    Hey ms-mediatech ,

    Please turn off your Caching and Minification Plugin as its likely causing the issue.

    Thanks

    ThemeNectar Support Team 

  •  1
    ms-mediatech replied
    August 24, 2022 at 9:57am

    I found the problem. The "WP-Optimizer" does not allow access to the front end editing.

    Many thanks for the support