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  Public Ticket #3119944
minimal portfolio demo gallery
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Comments

  •  1
    Moyno started the conversation

    Hi,

    I've load your minimal portfolio demo on my website. Every things were find but only three projects appear on my home and i would like to see them all (like on your demo https://themenectar.com/salient/minimal-portfolio/).
    Everything seems to be ok in portfolio and page settings so i don't understand why.

    Can you help me please ? Thanks

  •  279
    Noah replied

    Hi there,

    Could maybe give us a link to the page in the screenshot. Also hope there is a feature image set on each of your  project. How many total are their in the backend?

    Thanks.

  •  1
    Moyno replied

    Thanks,

    My website is not online yet. 
    Each project seems to have a feature image set. There are 12 projects in the backend, like in the demo and i can't find the differences between the 3 appearing ones and the others.

    Thanks

  •  279
    Noah replied

    Hi there,

    The projects \ portfolio items here https://themenectar.com/salient/minimal-portfolio/ are shown using the portfolio element from the page builder.

    Hope you are using the same on a regular page. 
    All projects should show if you add the element to the page and leave it to default settings.

    If that is still not working for you then we might need to view the backend of your site when you finally have this online as this issue is a bit unique to you.

    Thanks.

  •  1
    Moyno replied

    Hi,

    I'm using the portfolio element, i've download the demos theme and did not touch anything yet.
    I created a new portfolio ad it appears on the home page. I checked the differences between portfolio which appear and the ones who do not and i can't fond why.

    How can we proceed if you want to see the backend ? Can Screenshots be enough or you need to have my login ?

    Thanks

  •  279
    Noah replied

    Hi Moyno,

    Login would be best but could you give us some screenshots.
    The project configuration section in the portfolio edit page and a screenshot of the portfolio element's settings in the page. Maybe one screenshot of a portfolio items that is showing and one of another that is not.

    Thanks.

  •  1
    Moyno replied

    Hi Noah,

    Thank you. Here are some screenshots.

    I hope it will help you to understand.

  •  1
    Moyno replied

    a project that appears on home page

  •  1
    Moyno replied

    and another one that does not appear

  •  279
    Noah replied

    Hi there,

    We cannot seem to replicate this on our end.

    Same settings and still all of ours show up. Could you make small change to one of those not showing, save and see if they show up.

    If not then we will need to login to check on this from the backend.
    Thanks.

  •  1
    Moyno replied

    Thanks,

    I already tried to change to one of those not chowing and nothing change.

    How can we proceed to let you log to the backend ?

    Thank you

  •  1,877
    Judith replied

    Hello Moyno,

    Please send in your admin login details so that we can look into this.

    Thanks.

  •  1
    Moyno replied

    Hi Judith,

    Here they are :
    Login : pierrick

    Password : Kylia280513


    Thank you

  •  1,877
    Judith replied

    Hello Moyno,

    Please send in your website URL as well if your website is hosted.

    Thanks.

  •  1
    Moyno replied

    ha sorry :)

    My website: www.pierrick-crolas.fr

    thank you


  •  8,839
    Tahir replied

    Hey Again,

    It seems to be working as expected : 

    5890710962.pngClick on Image to View Larger

    Thanks 


    ThemeNectar Support Team 

  •  1
    Moyno replied

    Hi Tahir,

    Well, it seems there is a problem with Google Chrome because it does not appear on it. Safari is fine...
    I've deleted caches files but no way. Did you have this kin of problem before ?

    Thanks

  •  8,839
    Tahir replied

    Hey Again,

    Try using Browser Incognito mode and then try to edit the site.

    Thanks


    ThemeNectar Support Team 

  •  1
    Moyno replied

    Hey,

    Thank you. It works using browser incognito but not classic browser...

    If we can't find a solution for classic one, i will work on it in incognito one.

    Thank you very much  !

  •  8,839
    Tahir replied

    Seems like a browser cache issue.

    1. Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ .
    2. If you are using WP Rocket use this guide :  https://docs.wp-rocket.me/article/108-render-blocking-javascript-and-css-pagespeed#critical-path-css .
    3. For Woocommerce caching issues see: https://docs.woocommerce.com/document/configuring-caching-plugins/ . 

    Thanks 


    ThemeNectar Support Team