Okay
  Public Ticket #3120011
Can't Save Template anymore
Closed

Comments

  •  1
    Farbenfeuer started the conversation

    I believe the problem is nothing new, but now i can't save my templates anymore, because the cursor turns grey and into a stop icon. Just pressing enter wont do anything either. Everything is up to date.

  •  8,839
    Tahir replied

    Hey Again,

    Which version of the Theme are you using ?. 

    Also check for Browser Console Errors : https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors

    Thanks 


    ThemeNectar Support Team 

  •  1
    Farbenfeuer replied

    12.1.3

    since i have no updates available i assume its the latest one, as i said.

    Find attached a screenshot from the console

  •  8,839
    Tahir replied


    We are actually at Salient 15 and just released the new Awesome Saas Demosmile.png . 

    This was actually fixed in the updates . Are you not able to access the Themeforest Download section ?.

    To get a list of Bug Fixes and new Feature addons in the Latest Theme updates view change log here http://themenectar.com/changelogs/salient.html .

    Best.



    ThemeNectar Support Team 

  •  1
    Farbenfeuer replied

    Huh...interesting - no theres no update for me in the backend, thats strange. I even knew about version 15, but for some reason didnt realise 12.1.3 is FAR from 15. ;)

    Well i guess i need to download it manually and see whats what. 

    Thanks Tahir, i will report if i keep having problems.

  •  8,839
    Tahir replied

    If you don't have the "Envato Market" Plugin installed you won't get a notification in the WP Dashboard regarding the update therefore be sure to install and configure it.

    Thanks 


    ThemeNectar Support Team 

  •  1
    Farbenfeuer replied

    ok got it - will make sure to install it everywhere - worked perfectly. thanks!