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  Public Ticket #3126597
Portfolio problems
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Comments

  • MartinoRG started the conversation

    When I create new portfolio pages, they appear in the grids or pages where they are listed, but when I link to them > all the times it says "404 not found". While I am creating it I can see it in "preview" mode, as soon as I published them, it is not possible to see them in preview or when I navigate in the webpage > always says "404 not found". 

  •  1,877
    Judith replied

    Hello There,

    Thanks for choosing Salient.

    This might help as it seems like a server related issue: https://wordpress.org/support/topic/my-permalinks-are-reset-again-and-again-2/ . 

    Thanks


  • MartinoRG replied

    Dear Judith. Sorry but this is not helpful. I go to that post and it talks about WooCommerce, then description of tabrizi it does not seem in anything similar to mine. As I told, is an issue with portfolio pages. Everything else works fine. And when I publish a porfolio post, is when it always (preview or other) says "404 page not found". I can enter in the front-end edition, the same, I add text, things > but it keeps in "404 page not found"

  •  279
    Noah replied

    Hi there,

    Apologies about that, to clarify the 404 issue relates to the permalinks not being interpreted properly resulting in the 404 page when trying to view the portfolio item's page.

    Could you first go to settings \ permalinks and flush them, we mean click the save changes button at the bottom of that page and see if you still get the 404.

    If still happening make sure there is no slug added in salient \ portfolio - functionality - custom slug.
    If the 404 is still happening then give us access to the backend - username password with admin role - we try and find the cause of this from the backend.

    Respond privately.
    Thanks.

  • MartinoRG replied

    Dear Noah, 

    Thanks for your reply. It has been much clearer to me. I have done what you said in permanent links and it has been solved. Thank you so much.

    Martin