Hi There,

Thanks for choosing Salient.

Please check whether all the Salient plugins are activated and up to date. Also check that you have the latest salient version 15.0.4.

Thanks.

Hello there,

Thank you for getting back to us.

Which PHP version are you using? Try changing the PHP version and see if the website will load.

Also you can allow us to login to the backend and try troubleshoot the issue by sharing the username and password.

Thank you.

Hello Again,

Thank you for the credentials.

I am trying to log in to the link https://vinalssoler.com/wp-admin but it is redirecting me to the homepage. 

Please remove the restriction and share the link, in the mean time also try disabling all the third-party plugins and see if the site will load.

Thank you.

Hi There,

The link is still not working. Please check and resend a valid URL so that we may assist asap.

Thanks.

Hey Again,

Your server is timing out: 

Please check for server php errors using this guide: http://premium.wpmudev.org/blog/your-complete-guide-to-troubleshooting-wordpress/ . It would be best to contact the hosting provider and have them look into this as they are aware of the Server Configuration Details .

Thanks,