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  Public Ticket #3145500
Problem with mobile version
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Comments

  •  1
    Gessy started the conversation
    October 13, 2022 at 10:36am

    Hello,
    I have some problems with the mobile version of my site. A square with a white border appears above my text on the mobile display . It doesn't appear in the builder so and I can't delete it...

    Need some help please
    Gessy 

  •  1,877
    Judith replied
    October 13, 2022 at 3:06pm

    Hello Gessy,

    Thanks for choosing Salient.

    Please try this css:

    body .wpb_row .column-image-bg-wrap {
        z-index: 1;
    }

    Thanks.

  •  1
    Gessy replied
    October 13, 2022 at 3:25pm

    Thanks Judith for your reply.


    Unfortunately I added the custom css but that didn't work. Squares are still visible on mobile..

  •  1,877
    Judith replied
    October 13, 2022 at 5:09pm

    Hello Gessy,

    This is what I am getting from my end. Please let me know whether I am missing something:

    7156602842.png

    Thanks.

  •  1
    Gessy replied
    October 14, 2022 at 7:55am

    Hello Judith, 

    Yes those squares only showing when i am looking on my iphone. I've tried with other phones and the problem still remain. For some reason squares are not showing in mobile preview, thats why im getting trouble. 

    I am attaching a screenshot on my page on mobile :

    Thanks

  •  8,839
    Tahir replied
    October 14, 2022 at 1:35pm

    Hey Again,

    There is a "Single Image" page element with no image attached therefore its showing  an empty box on Safari IOS  .

    5822218077.pngClick on Image to View Larger

    Thanks 

    ThemeNectar Support Team 

  •  1
    Gessy replied
    October 14, 2022 at 1:46pm

    Hi Tahir, thanks a lot for your reply !
    I could not see it from the builder but I managed to supprimate those empty images elements, it worked perfectly.

    Thanks again, 

    Gessy