Okay
  Public Ticket #3148532
Problem Updating
Closed

Comments

  •  1
    positiomo started the conversation

    https://www.limpiezasmarfa.es/positioadmin
    richardgvas
    Pass: HZAm7@mbb^ph%g3b


    Hello, I have updated the theme and plugins and there are many parts of the website that are now with the shortcode.

  •  279
    Noah replied

    Hi there,

    You seem to be using the WPBakery official page builder plugin which is conflicting with the theme's own page builder salient page builder.

    The salient page builder is a modified version of the wpbakery page builder. In order for the shortcodes to disappear, you would need to enable the salient page builder or remove the shortcodes from the page and keep using the official wpbakery page builder only.

    The two cannot be mixed.
    Hope this clears things up.

  •  1
    positiomo replied

    Hello, I have put that plugin because with the salient visual Composer it looks even worse. Just go into the backend and check it out.

  •  1
    positiomo replied

    Now Salient WPBakery Page Builder is active. You can see the web is broken.. all are shorcodes

  •  279
    Noah replied

    Hi there,

    We found the shortcodes on this page for example - https://www.limpiezasmarfa.es/limpieza-de-empresas/ and https://www.limpiezasmarfa.es/quienes-somos/ and those shortcodes are from the wpbakery page builder plugins.

    You will need to edit the page and remove them as they are not processed by salient page builder.
    There is no easy way to do this as the two builders were mixed on the page.

    Please try and use one builder throughout to avoid a similar occurrence of this.
    Hope you understand.

  •  1
    positiomo replied

    Thanks it was a hard work but now is ok all content with salient Builder