Okay
  Public Ticket #3154889
Column Background
Closed

Comments

  •  1
    keironc2019 started the conversation

    Hi, When I add anything other than plain text to my 3rd column it's forcing the the background column to be white. Which makes no sense as it's the exact same formatting and content as the two prior to it. You can see on the front end editor it's showing as the brand blue but then on the screenshot from the mobile it's showing white. Please note there is a desktop and mobile visibility versions of these 3 columns. 

  •  1,877
    Judith replied

    Hi There,

    Thanks for choosing Salient.

    I am not seeing the white background:

    5483361348.png

    Please let me know whether I am missing something.

    Thanks.

  •  1
    keironc2019 replied

    Hi there, can you try on iPhone XR please? I have cleared my history and it's still showing. Also my portfolio posts are showing a 404 page https://nobull-marketing.co.uk/projects/23-world-plaza/ even though it's allowing me to go in and edit the project. 

  •  1
    keironc2019 replied

    Hi just to follow up on this, I have tried it on a couple of different iPhones using the Safari browser locally. Including a iPhone 12 and iPhone XR, as well as a iPad and they are all showing white. 

  •  1,877
    Judith replied

    Hi There,

    I have checked this on the iPhone XR and I see this not replicating:

    5169512408.png

    Thanks.

  •  1
    keironc2019 replied

    Hi Judith,

    What do you suggest? I have cleared my history and cache, tried it on multiple devices and it's still showing. When I try it on an emulator it works perfectly fine but when you use it on the actual device it's showing wrong. 

    thanks!

  •  1,877
    Judith replied

    Hi There,

    I have tried this on an actual device Samsung A13 and still not replicating the issue. Please try optimizing your site and check again:http://themenectar.com/docs/salient/performance-optimization-guide/

    Thanks.