The menu icon for responsive mode is not showing. Suppose to have three horizontal lines icon there ? I can still click it just that you can't see the icon
Please take a backup of your theme folder before you update so that if there are any changes made to the theme files they are not lost.
You can update your theme by downloading a fresh copy from ThemeForest, deleting the current version you have on your server and uploading the new.
It's recommended that you use FTP, but this also can be done with the WP dashboard if you prefer. The reason FTP is superior for this is because the theme won't have to be deactivated during the process so you won't have to reassign your widgets. If you're
interested in keeping up to date with the latest changes and fixes, please refer to the changelog: http://themenectar.com/changelogs/salient.html
Also, remember to clear your browser cache after each update if you notice anything off. Old theme files can persist in your local cache and make you think something's wrong.
Also please see this FAQ: http://themenectar.ticksy.com/faq/2252 .
unfortunately, I deleted my theme from my ftp and re-upload it. Its still not solving the problem. I used other browser to browse my website and it didn't make a difference. I doubled checked and its updated to version 4.9.
One thing surprised me is that i didn't need to back up theme setting and my !! Possibly i missed any steps ?
The menu icon for responsive mode is not showing. Suppose to have three horizontal lines icon there ? I can still click it just that you can't see the icon
Hey!
Please update to Salient Theme Version 4.9.
Please take a backup of your theme folder before you update so that if there are any changes made to the theme files they are not lost.
You can update your theme by downloading a fresh copy from ThemeForest, deleting the current version you have on your server and uploading the new.
It's recommended that you use FTP, but this also can be done with the WP dashboard if you prefer. The reason FTP is superior for this is because the theme won't have to be deactivated during the process so you won't have to reassign your widgets. If you're
interested in keeping up to date with the latest changes and fixes, please refer to the changelog: http://themenectar.com/changelogs/salient.html
Also, remember to clear your browser cache after each update if you notice anything off. Old theme files can persist in your local cache and make you think something's wrong.
Also please see this FAQ: http://themenectar.ticksy.com/faq/2252 .
Thanks
ThemeNectar Support Team
Thank you for fast response, I will update first and report to see if this problem is resolved
Closing this ticket, You can reply to it to Re-open it.
Cheers
ThemeNectar Support Team
unfortunately, I deleted my theme from my ftp and re-upload it. Its still not solving the problem.
I used other browser to browse my website and it didn't make a difference. I doubled checked and its updated to version 4.9.
One thing surprised me is that i didn't need to back up theme setting and my !!
Possibly i missed any steps ?
Hey!
Seems like some third party plugin is causing an issue. Please try deactivating third party plugins to test.
Thanks
ThemeNectar Support Team
Thanks so much. Right on. It is a plugin
For people who may have the same problem, its the gallery voting plugin that cause the problem.
https://wordpress.org/plugins/gallery-voting/
Thanks Tahir