Hi guys, I just realise that the template is not compatible with Safari in macOS Catalina and Mojave. On the other hand, in macOS Monterey it works fine. Other web browsers work perfectly in OS (no matter OS) or Windows too.
Since Catalina and Mojave are just the previous Apple's operating systems (so not so old) and many uses are still using them, this problem should be fixed.
Attaching you a screen shot where you can see the same main page in Chrome and Safari. Please advice.
Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
thank you for your quick response. I did the deactivation of all the extra plug ins but the issue remains the same. I am sending you 4 screen shots to double check that only the necessary from the theme plugins was activated, but even though the problem continues. Looking forward for your reply.
I just did it and unfortunately the same issue comes out. No third party plug in activated at this time. Try it by yourself if you wish ( www.photolabathens.com/wp ). Safari brings only a few elements such as some pictures and carousels without any texts... Attaching you screen shots.
Hi guys, I just realise that the template is not compatible with Safari in macOS Catalina and Mojave. On the other hand, in macOS Monterey it works fine. Other web browsers work perfectly in OS (no matter OS) or Windows too.
Since Catalina and Mojave are just the previous Apple's operating systems (so not so old) and many uses are still using them, this problem should be fixed.
Attaching you a screen shot where you can see the same main page in Chrome and Safari. Please advice.
Hey stratos ,
We havent had anyone report this issue yet.
Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Thanks
ThemeNectar Support Team
Hi Tahir,
thank you for your quick response. I did the deactivation of all the extra plug ins but the issue remains the same. I am sending you 4 screen shots to double check that only the necessary from the theme plugins was activated, but even though the problem continues. Looking forward for your reply.
Try turning off revolution as slider and check.
Thanks
ThemeNectar Support Team
I just did it and unfortunately the same issue comes out. No third party plug in activated at this time. Try it by yourself if you wish ( www.photolabathens.com/wp ). Safari brings only a few elements such as some pictures and carousels without any texts... Attaching you screen shots.
Thanks for confirming, escalating this to the developer for further response.
Best
ThemeNectar Support Team
Hey stratos, this incompatibility with earlier versions of Safari started in v15.0.2 and was corrected in v15.0.5: https://themenectar.com/changelogs/salient.html#15-0-5
Updating the theme will correct those display issues.
Kind regards
Thank you guys! This update solves the issue! Well done!