Comments 1Tyrell Witton started the conversationNovember 10, 2022 at 11:21amWe're having an issue with the demo importer plugin, when we install it and activate the plugin, it doesn't show up in the salient menu.We've tried reinstalling the plugin but this hasn't worked, would you be able to offer support in solving this problem for us? 1,877Judith repliedNovember 10, 2022 at 11:48amHi Tyrell,Thanks for choosing Salient.Please check for plugin conflicts by deactivating the third party plugins then reactivating it back one by one to see the one that causes issues. If this fails to work, please send in your admin login credentials so that we can check this out.Thanks. Tyrell Witton replied privately 8,839Tahir repliedNovember 10, 2022 at 5:08pmHey Again,There could be multiple reasons for the Demo importer plugin to not work. Try using the Salient Studio Templates instead: https://themenectar.com/docs/salient/salient-studio/ .Thanks ThemeNectar Support Team 1Tyrell Witton repliedNovember 11, 2022 at 9:06amThe main reason we need the demo importer to work is that we need to integrate a demo page onto the site.We used it as the base of our design and need to upload it to be able to make progress on the page.https://themenectar.com/salient/architect/ 8,839Tahir repliedNovember 11, 2022 at 11:57amLet me know which demo page you need so i can manually import it.Thanks ThemeNectar Support Team 1Tyrell Witton repliedNovember 11, 2022 at 12:08pmThanks, Tahir, I provided the link for it in the below comment.https://themenectar.com/salient/architect/Salient Architect is the demo we want to import. 1,877Judith repliedNovember 11, 2022 at 1:08pmHi Tyrell,I have created a new similar page here https://www.qic-trims.com/new-site-staging/test-page/, please check it out.Thanks. 1Tyrell Witton repliedNovember 11, 2022 at 1:24pmThis is perfect thank you so much! This should help us for now. And will reach out if I need any other support.1 Like Sign in to reply ...
We're having an issue with the demo importer plugin, when we install it and activate the plugin, it doesn't show up in the salient menu.
We've tried reinstalling the plugin but this hasn't worked, would you be able to offer support in solving this problem for us?
Hi Tyrell,
Thanks for choosing Salient.
Please check for plugin conflicts by deactivating the third party plugins then reactivating it back one by one to see the one that causes issues. If this fails to work, please send in your admin login credentials so that we can check this out.
Thanks.
Hey Again,
There could be multiple reasons for the Demo importer plugin to not work. Try using the Salient Studio Templates instead: https://themenectar.com/docs/salient/salient-studio/ .
Thanks
ThemeNectar Support Team
The main reason we need the demo importer to work is that we need to integrate a demo page onto the site.
We used it as the base of our design and need to upload it to be able to make progress on the page.
https://themenectar.com/salient/architect/
Let me know which demo page you need so i can manually import it.
Thanks
ThemeNectar Support Team
Thanks, Tahir, I provided the link for it in the below comment.
https://themenectar.com/salient/architect/
Salient Architect is the demo we want to import.
Hi Tyrell,
I have created a new similar page here https://www.qic-trims.com/new-site-staging/test-page/, please check it out.
Thanks.
This is perfect thank you so much! This should help us for now. And will reach out if I need any other support.