Hi Matt,

Thanks for keeping in touch.

This is not an issue that has been reported by any other user. Please try clearing browser cache and check again whether the issue still persists.

Thanks.

Hey Again,

Try creating a new ticket and it should work as i can see a valid purchase under your account. 

Thanks

We will check on this with the Ticksy Team. If you have any questions let us know.

Thanks,

We havent had anyone report this issue yet. Please create a new ticket and we will treat it as paid.

Thanks 

Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

Thanks 

Also try turning on the "Permanent Transparent Header" Option and check.

Thanks 

Yes, The WP logins.

Thanks 

Hey Again,

Please update to the latest version of the Salient Theme and switch to the Parent Theme as i believe the Child Theme is causing this issue.

Thanks 

Instead of using CSS to adjust the header, use the Salient Theme Options Panel -> Header Navigation Fields: 

Click on Image to View Larger

Thanks 

Thanks 

Deactivated all plugins that are not bundled with Salient and tested however it seems that the page does not load completely when the Scroll anchor is activated. 

Escalating this to the developer for further response.

Best

Hey Matt,

I've located the issue that was causing that display/scrolling issue within your home page and have added a fix for it. Can you try testing again from your end?

Kind regards

Hello There,

Please head to alient options > general > performance and disable this option:

Thanks.

Hi Matt,

You should turn it off and not on.

Thanks.