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  Public Ticket #317915
Video Player - Vimeo only showing links
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  •  1
    Dennis started the conversation

    Our video player was working great until this week. Nothing on the site has changed but now the video player will not show the Vimeo video ... just a link to the video. We tested a youtube video and it worked fine. It seems to only do this with Vimeo. 

    http://www.christianlife.org

    Look at the bottom of the page in the right hand column for the video. 

  •  8,844
    Tahir replied

    Hey!

    Please try deactivating all third party plugins and activate them one by one as this could likely be caused by a conflict from a plugin .
    Thanks 


    ThemeNectar Support Team 

  •  1
    Dennis replied

    Went through and deactivated all plugins. Still no video. 

    Vimeo is working on these pages, but this is preexisting content. The video was working on the home page until we updated the page and then it broke. I wonder if these other pages are working because they have not recently been updated. Is there something that could go wrong when the page is updated and saved? 

    http://www.christianlife.org/god-stories/

    http://www.christianlife.org/upcoming-events/

  •  1
    Dennis replied

    Update ... 

    This is odd, but I just edited the Vimeo URL to add "www" to the URL and it now works. 

    I used to be able to post this and it worked perfectly fine: 
    http://vimeo.com/111684811

    Now, it only works if I add the "www":
    http://www.vimeo.com/111684811

  •  8,844
    Tahir replied

    Hey Dennis!

    Thanks for the info. It could be that vimeo has changed their API . 

    Best,

    -T


    ThemeNectar Support Team