Hi, I have a background video on a row, but on I pad, it doesn't play even though the Ipad's settings playing are enabled. There's a play button that doesn't even work. Everything is fine on Iphone.
Do you have any clue?
Attached files: IMG_B2CD17859014-1.jpeg
- Please convert the videos and then add them as per their appropriate file format: http://themenectar.com/docs/salient/page-builder-row/#video-background.
- Make sure they are in 16:9 ratio for the mobile to render them correctly.
ThemeNectar Support Team
you helped me again! The link you gave me helped me out. it was the Ipad that was in power-saving mode, because when it was fully charged, the video played.
Have a good day!