Okay
  Public Ticket #3179834
Update salient theme
Closed

Comments

  •  1
    steveaernout started the conversation

    Hello, 

    My website is made by a webdesigner years ago and it uses salient (v11.0.4). 

    Unfortunatly, the webdesigner stopped and know there is an critical error due an update of php. 

    Fact is, I can't update the old v11 of salient because it is installed and the formal webdesigner bought it. 

    What can I do to make my website work again? 

    Steve 

  •  8,464
    Tahir replied

    Hey steveaernout,

    Unfortunately we cant provide the Theme files even if you have it installed already due to Envato Policy.

    You will have to purchase a new license to get access to the new files.

    Please update to the Latest Salient Theme Version.

    The current version of the theme is 15.0.6 and the current version of the page builder is 6.9.1. Salient versions older than v11 won't be compatible with WordPress 5.5.

    Here's the documentation on the available methods for updating Salient: http://themenectar.com/docs/salient/updating-salient/#methods Once you've updated that, the update for the included page builder will become available. Note that "Visual Composer" also renamed their plugin on Envato to "WPbakery page builder" a couple of years back.

    Here's an update guide on what to expect when jumping many major releases at once: http://themenectar.com/docs/salient/important-salient-update-for-new-envato-requirements/ take a read through before the update, as many things have changed.

    To get a list of Bug Fixes and new Feature addons in the Latest Theme updates view change log here http://themenectar.com/changelogs/salient.html .

    Best.


    ThemeNectar Support Team 

  •  1
    steveaernout replied

    Thx for the quick reply. 👍👍

  •  1
    steveaernout replied

    Website is back online. thanks again for the help. Easy with the envato plugin.

    #CloseTicket