Comments 3keici started the conversationDecember 4, 2022 at 8:03amHello team,I logged in to my wordpress admin yesterday and made some updates to my theme and plugins.After that, I saw some elements of my front page were broken. Mostly font sizes (ss1 attached).Apart from that, I went to edit my front page and realized that the editor didn't work (ss2 attached)I read some other posts and enabled custom setting for administrator in the WP Bakery Builder page (ss3 attached), but that didn't solve the problem.Could you pls help?Thank youAttached files: SS1.png SS3.png SS2.png 1,877Judith repliedDecember 5, 2022 at 6:59amHello Keici,Thanks for choosing Salient.Please send in your admin login credentials so that we can check this out further.Thanks.1 Like keici replied privately 1,877Judith repliedDecember 10, 2022 at 9:39amHello Keici,I am not able to access your login page as I am getting this error:Please check whether there are any restrictions for access.Thanks. 3keici repliedDecember 11, 2022 at 4:49pmI don't know how to do that :/ 1,877Judith repliedDecember 12, 2022 at 4:40amHi Keici,You can contact your host provider to check whether there is a firewall that is causing this.Thanks.1 Like keici replied privately 8,839Tahir repliedDecember 24, 2022 at 11:30amHey Again,Be sure to click the "Backend Editor" button here: Click on Image to View LargerThanks ThemeNectar Support Team 1 Like 3keici repliedDecember 30, 2022 at 11:18amOk, thank you Tahir!It seems to be working just fine. I'll come back if there's any other issueThanks so much!1 Like 8,839Tahir repliedDecember 30, 2022 at 11:22amSure, Let us know .Wishing you and your loved ones a wonderful holiday season and a happy, healthy, and successful New Year, from our team.Best, ThemeNectar Support Team 1 Like 3keici repliedDecember 30, 2022 at 11:23amThank you so much,Best wishes for a happy New Year for you and all the team!1 Like Sign in to reply ...
Hello team,
I logged in to my wordpress admin yesterday and made some updates to my theme and plugins.
After that, I saw some elements of my front page were broken. Mostly font sizes (ss1 attached).
Apart from that, I went to edit my front page and realized that the editor didn't work (ss2 attached)
I read some other posts and enabled custom setting for administrator in the WP Bakery Builder page (ss3 attached), but that didn't solve the problem.
Could you pls help?
Thank you
Attached files: SS1.png
SS3.png
SS2.png
Hello Keici,
Thanks for choosing Salient.
Please send in your admin login credentials so that we can check this out further.
Thanks.
Hello Keici,
I am not able to access your login page as I am getting this error:
Please check whether there are any restrictions for access.
Thanks.
I don't know how to do that :/
Hi Keici,
You can contact your host provider to check whether there is a firewall that is causing this.
Thanks.
Hey Again,
Be sure to click the "Backend Editor" button here:
Thanks
ThemeNectar Support Team
Ok, thank you Tahir!
It seems to be working just fine. I'll come back if there's any other issue
Thanks so much!
Sure, Let us know .
Wishing you and your loved ones a wonderful holiday season and a happy, healthy, and successful New Year, from our team.
Best,
ThemeNectar Support Team
Thank you so much,
Best wishes for a happy New Year for you and all the team!