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  Public Ticket #3186805
Sliders en woocommers
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  • Ana started the conversation

    Estoy intentando subir un nuevo slider y no se publica correctamente, es como si no leyera la imagen, pues la subo pero al publicar sale el sluider en negro. y en el menu de slider aparece como si aun no se ha agregado o subido imagen, pero la imagen si esta subida. que sucede ? me ha sucedido antes y finalmente y sin saber por que se publica el slider,...pero no entiendo que sucede, por que no se puede publicar? por que sale en negro? cual es el error?

  •  8,860
    Tahir replied

    Hey Ana,

    Please update to the Latest Salient Theme Version.

    The current version of the theme is 15 and the current version of the page builder is 6.9.1. Salient versions older than v11 won't be compatible with WordPress 5.5.

    Here's the documentation on the available methods for updating Salient: http://themenectar.com/docs/salient/updating-salient/#methods Once you've updated that, the update for the included page builder will become available. Note that "Visual Composer" also renamed their plugin on Envato to "WPbakery page builder" a couple of years back.

    Here's an update guide on what to expect when jumping many major releases at once: http://themenectar.com/docs/salient/important-salient-update-for-new-envato-requirements/ take a read through before the update, as many things have changed.

    To get a list of Bug Fixes and new Feature addons in the Latest Theme updates view change log here http://themenectar.com/changelogs/salient.html .

    Best.


    ThemeNectar Support Team