Okay
  Public Ticket #319532
Mobile Viewing
Closed

Comments

  • Eidos started the conversation

    Hi Tahir, 

    Every time I access my web page from an iPhone images don't show properly, neither does the portfolio (portfolio is only properly viewable on vertical but not horizontal). Is there a specific reason for that? (Safari & Chrome). 

    Wordpress and Salient theme are up to date. 

    Thanks, 

    Filipe

  • [deleted] replied

    Hey!

    Are you using Theme version 4.9 ?. If not please update. Also please make sure you are not using the W3Total minify option. Instead use "WP Better Minify" bwp-minify is what we use and there's not much work you have to do. The only thing you'll need to do is remove font awesome from the minification

    http://i.imgur.com/BfjmlIq.png but all of the JS will work by default :) .

    Thanks 

  •  8,844
    Tahir replied

    Hey!

    Are you using Theme version 4.9 ?. If not please update. Also please make sure you are not using the W3Total minify option. Instead use "WP Better Minify" bwp-minify is what we use and there's not much work you have to do. The only thing you'll need to do is remove font awesome from the minification

    http://i.imgur.com/BfjmlIq.png but all of the JS will work by default :) .

    Thanks 


    ThemeNectar Support Team 

  • Eidos replied

    Hi Tahir, 

    I'm using the latest theme version, and even before using W3Total I was having the conflict on mobile. Home page doesn't appear with images and portfolio messed up. Is there something triggering that?

    Thanks for the recommendation for WP Better Minify.

    Filipe

  •  8,844
    Tahir replied

    Hey!

    Do you have any other third party plugins which could be causing it. Please try deactivating all third party plugins and activate them one by one as this could likely be caused by a conflict from a plugin .

    Thanks 


    ThemeNectar Support Team