Not sure why, but the Google Map is not displaying on the Contact page. I have used a default page template and added the map via VC. I have debugged by de-activating plugins without any change. I have also set the 'Animated Transition Method' to standard incase there is a conflict. Hope you can help.
I am seeing a couple of plugins . Please try deactivating all third party plugins and activate them one by one as this could likely be caused by a conflict from a plugin .
Hello! I'm having the same problem, map does not display at all just a blank space at the top of contact page http://polarisns.com/?page_id=19. The only plugins installed are Akismet, Contact Form 7 and WPL. This problem was present before plugins were installed, any idea what might be causing the issue?
Please update to Salient Theme Version 5.0. The map issue exists in versions prior to 4.9 .
Please take a backup of your theme folder before you update so that if there are any changes made to the theme files they are not lost.
You can update your theme by downloading a fresh copy from ThemeForest, deleting the current version you have on your server and uploading the new.
It's recommended that you use FTP, but this also can be done with the WP dashboard if you prefer. The reason FTP is superior for this is because the theme won't have to be deactivated during the process so you won't have to reassign your widgets. If you're
interested in keeping up to date with the latest changes and fixes, please refer to the changelog: http://themenectar.com/changelogs/salient.html
Also, remember to clear your browser cache after each update if you notice anything off. Old theme files can persist in your local cache and make you think something's wrong.
Also please see this FAQ: http://themenectar.ticksy.com/faq/2252 .
After deactivating the plugin, my Map returned. That is not to say the plugin is the sole perpetrator, but may contain a similar JS conflict to a plugin you may be using.
Hi IAN,
Not sure why, but the Google Map is not displaying on the Contact page. I have used a default page template and added the map via VC. I have debugged by de-activating plugins without any change. I have also set the 'Animated Transition Method' to standard incase there is a conflict. Hope you can help.
cheers,
Hey!
ThemeNectar Support Team
I am having the same issue. Must be a plugin js interference? I'd be happy to provide log in insturctions. How do I do it without posting publicly?
Sorry... my site: http://www.rack-n-roll.com/contact-us/
never-mind.... was widget interference. I will figure it out on my end. Thanks for a great theme!
Hey Adam!
I am seeing a couple of plugins . Please try deactivating all third party plugins and activate them one by one as this could likely be caused by a conflict from a plugin .
Thanks
ThemeNectar Support Team
Hello! I'm having the same problem, map does not display at all just a blank space at the top of contact page http://polarisns.com/?page_id=19. The only plugins installed are Akismet, Contact Form 7 and WPL. This problem was present before plugins were installed, any idea what might be causing the issue?
Hey!
Please update to Salient Theme Version 5.0. The map issue exists in versions prior to 4.9 .
Please take a backup of your theme folder before you update so that if there are any changes made to the theme files they are not lost.
You can update your theme by downloading a fresh copy from ThemeForest, deleting the current version you have on your server and uploading the new.
It's recommended that you use FTP, but this also can be done with the WP dashboard if you prefer. The reason FTP is superior for this is because the theme won't have to be deactivated during the process so you won't have to reassign your widgets. If you're
interested in keeping up to date with the latest changes and fixes, please refer to the changelog: http://themenectar.com/changelogs/salient.html
Also, remember to clear your browser cache after each update if you notice anything off. Old theme files can persist in your local cache and make you think something's wrong.
Also please see this FAQ: http://themenectar.ticksy.com/faq/2252 .
Thanks
ThemeNectar Support Team
I am currently using version 5.0 and still experiencing the map problem unfortunately.
Hey Jared!
ThemeNectar Support Team
Hi Jared,
I discovered after debugging that my Map issue was directly related to the plugin 'Google Language Translator' http://www.studio88design.com/wordpress-plugins/go...
After deactivating the plugin, my Map returned. That is not to say the plugin is the sole perpetrator, but may contain a similar JS conflict to a plugin you may be using.
cheers