Okay
  Public Ticket #319754
URGENT: infected site
Closed

Comments

  • Calin started the conversation
    November 17, 2014 at 2:10pm

    Hi,

    My site has been infected for the las 3-4 days and I can't seem to figure it out. Does your theme have any exploits?

    Need help, asap, please.

    Thank you.

  •  8,844
    Tahir replied
    November 18, 2014 at 1:05pm

    Hey!

    We have not had any reports yet. Do you have Revolution Slider installed as a year old version had a serious exploit. 

    Thanks 

    ThemeNectar Support Team 

  • Calin replied
    November 18, 2014 at 1:21pm

    No, no revolution slider. I didn`t install anything new. I even removed some plugins that i wasn`t sure about and the problem remains. If you need my login details, please let me know.

    Thank you.

  •  8,844
    Tahir replied
    November 19, 2014 at 5:58pm

    Hey Calin!

    Please contact your hosting provider and inquire about any attacks on the server . Also try installing some security plugins to check for backdoor files. Try using: https://wordpress.org/plugins/wordfence/  .

    Thanks 

    ThemeNectar Support Team