Hello, I have recently helped a client move their website to a new host. I noticed that they are using your theme but the previous web team have somehow changed the theme name and included plugins and now we cant run any updates. The theme is using version 11 so it desperately needs updating.
I dont belive there is a white label feature in your theme. Do you have any ideas how we can get the update feature back?
Hello, I have recently helped a client move their website to a new host. I noticed that they are using your theme but the previous web team have somehow changed the theme name and included plugins and now we cant run any updates. The theme is using version 11 so it desperately needs updating.
I dont belive there is a white label feature in your theme. Do you have any ideas how we can get the update feature back?
Please look at the sceenshot to further explain.
Attached files: q2.jpg
Hi Oliver,
Thanks for keeping in touch.
Please try installing the envato plugin and see whether you'll be able to update.
Thanks.
Hi Oliver,
Seems your logins aren't working, please check and resend.
Thanks.