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  Public Ticket #3223813
Why do I not get sound on autoplay?
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Comments

  •  8
    Erik started the conversation

    I'm trying to get my mp4 to play automatically with sound.  Everything works well, but I have no sound.  I want the sound to come on automatically.  Is there a script I can add, or setting I can change?

    Please help

    Attached files:  Screen Shot 2023-02-03 at 9.30.12 PM.png

  •  8,345
    Tahir replied

    Hey Again,

    Videos will not work on iOS and other mobile devices due to restrictions on bandwidth on cellular networks. Also some browsers (like most mobile browsers and Safari) prevent video autoplay as per there policy.

    Thanks 



    ThemeNectar Support Team