To look into this for you, could you allow us to log in to your website's backend dashboard so we can check on this for you more? We are gonna need the username and password of the admin user as well as the login URL.
Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
hi, the comment form generated by WPDISCUZ plugin was properly shown before last theme updating.
maybe there is some new conflict?
I just see the code but cannot find a way to display the form where also new comments exist.
Any suggestion?
Hello caterina,
Thank you for reaching out to us.
As for your query, Here's some documentation to help you set this up again https://wpdiscuz.com/docs/wpdiscuz-documentation/discussion-settings/
I would recommend you deactivate the reactivate the plugin to see if this resolves the issue.
Try this and let us know if you need further assistance.
Kind regards,
Hi Andrew,
I tried already any suggestion I found on the Forum and disabled any new plugin i added recently.
No solution
Hello again,
To look into this for you, could you allow us to log in to your website's backend dashboard so we can check on this for you more? We are gonna need the username and password of the admin user as well as the login URL.
Thanks,
Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Thanks
ThemeNectar Support Team
Thanks for creating a staging site. Escalalting this to the developer to check if any quick fix is available.
Best
ThemeNectar Support Team