Okay
  Public Ticket #3232419
Pagination - woocommerce
Closed

Comments

  •  3
    rom_fors started the conversation

    Salient with woocommerce.

    When there are multiple product pages, when you click on the next page it goes to the corresponding page but not to the top of that page.
    I've been looking in the settings and I can't find how to fix it.

  •  1,877
    Judith replied

    Hi there,

    Thanks for choosing Salient.

    Please send in your website URL so that we can get an understanding of the issue.

    Thanks.

  •  3
    rom_fors replied

    Hi Judith, 

    We are building the new website and at the moment it is in a test environment and locally.
    But you can see it in https://sadanates.loading.net/categoria-producto/tes-e-infusiones/


  •  8,839
    Tahir replied

    Hey Again,

    Could you try testing for a plugin conflict such as the AJAX Filter Plugin you have in there.

    You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Thanks 


    ThemeNectar Support Team 

  •  3
    rom_fors replied

    Effectively it is the AJAX Filter Plugin.

    Problem: The customer likes this filter.

    Has it happened to you before?
    Does it occur to you if it can be solved somehow?
    Do you know if the Premium version of the plugin can be the solution?

  •  8,839
    Tahir replied

    Hey Again,

    Try using the Built-in Filters Instead as it should work better. We havent tested the premium version with Salient so you will have to confirm with the plugin developers.

    Thanks 


    ThemeNectar Support Team 

  •  3
    rom_fors replied

    I don't understand you.

    Salient's built-in filters?
    Woocommerce built-in filters?

  •  8,839
    Tahir replied

    Hey Again,

    Please install this Plugin: https://wordpress.org/plugins/classic-widgets/ and use this widget: https://wordpress.org/plugins/yith-woocommerce-ajax-navigation/ as its used in the Ecommerce Ultimate Demo

    Thanks


    ThemeNectar Support Team 

  •  3
    rom_fors replied

    I know the YITH WooCommerce Ajax Product Filter plugin... but aesthetically it's not the same.

    We are redesigning a website that already exists and the client is "in love" with that filter.
    I'm going to talk to the client and let him decide if we continue with Salient and with that problem or switch to the Yith filter.

    Are you sure you need the classic-widgets plugin to use the YITH WooCommerce Ajax Product Filter plugin?
    I'd say I've used it directly with current versions of WordPress with no issues.

  •  8,839
    Tahir replied

    Yes, you can use it without the Classic Widgets as well.

    Thanks 


    ThemeNectar Support Team