I created a testing website with cdmon and was trying to install a theme, Salient. When I try to upload and install the Zip it doesn't work and it appears this:
"Internal Server Error
The server encountered an internal error or
misconfiguration and was unable to complete
your request.
Please contact the server administrator at [email protected] to inform them of the time this error occurred, and the actions you performed just before this error.
More information about this error may be available
in the server error log."
What do I have to do? I haven't touched anything else on the configuration. I have also contacted cdmon, as I don't know exactly who can help me.
In this case, you could be suffering from PHP configuration limits that are set too low to complete the process. You should contact your web host and ask them to increase those limits to a minimum as follows:
max_execution_time 900
memory_limit 256M
post_max_size 256M
upload_max_filesize 256M
You can verify your PHP configuration limits you can also check your PHP error logs to see the exact error being returned.
Hello!
I created a testing website with cdmon and was trying to install a theme, Salient. When I try to upload and install the Zip it doesn't work and it appears this:
"Internal Server ErrorThe server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator at [email protected] to inform them of the time this error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log."
What do I have to do? I haven't touched anything else on the configuration. I have also contacted cdmon, as I don't know exactly who can help me.
Thank you,
Marta
Hello Marta,
Thank you for reaching out to us.
In this case, you could be suffering from PHP configuration limits that are set too low to complete the process. You should contact your web host and ask them to increase those limits to a minimum as follows:
You can verify your PHP configuration limits you can also check your PHP error logs to see the exact error being returned.
Kind regards,
Hello Andrew,
Thank you very much for your answer and your fastness!
I will try what you are telling me.
Thank you again!
Marta