Web designer created my site and disappeared and didn't build site under my licenses. I have now purchased the ThemeNectar Salient and also WPBakery Builder. Where do I install the new Salient license? And do I need to install the other downloads? I am trying not to break the site but need to be able to update it.
thanks! It wouldn't allow me to download that but now that I think I updated and deactivated other plugins I now have that taken care of. Whew!
It is prompting me on salient but I am at the 12.1.5 version of Salient and current is 15.0.8. It suggested I add the customization to child's. How do I see what he did in Salient vs Child's so I don't lose anything even if I have to add it back in when I update the theme? I know the same thing will happen with WPBakery.
Web designer created my site and disappeared and didn't build site under my licenses. I have now purchased the ThemeNectar Salient and also WPBakery Builder. Where do I install the new Salient license? And do I need to install the other downloads? I am trying not to break the site but need to be able to update it.
Hi there,
Thanks for choosing Salient.
Please download the Envato plugin then input the token for you to be able to update.
Once you update the theme you need to also update salient plugins installed.
Thanks.
thanks! It wouldn't allow me to download that but now that I think I updated and deactivated other plugins I now have that taken care of. Whew!
It is prompting me on salient but I am at the 12.1.5 version of Salient and current is 15.0.8. It suggested I add the customization to child's. How do I see what he did in Salient vs Child's so I don't lose anything even if I have to add it back in when I update the theme? I know the same thing will happen with WPBakery.
Hey Again,
This should help: https://wpmudev.com/blog/upgrade-wordpress-themes-even-if-they-are-customized/ .
Thanks
ThemeNectar Support Team