I have downloaded the Agency template for Salient, and when I change the header to a video, when the page loads it looks correct, but when I scroll down and back up it looks wrong (I attach screenshots). The header is in "Roll Box header" mode.
This is the video starting when the page load.
And this when I scroll down and scroll top again. The video is working (you can see on the border top)
I turn off and yeah it works but I want to use this 3D box roll effect. I see in the Agency DEMO and this have a video on the header too and it doesn't have this problem. I try to use another browser (Opera,Firefox,Edge and Chrome) and I have the same problem.
The current version of the theme is 15.0.8 and the current version of the page builder is 6.9.1. Salient versions older than v11 won't be compatible with WordPress 5.5.
Here's the documentation on the available methods for updating Salient: http://themenectar.com/docs/salient/updating-salient/#methods Once you've updated that, the update for the included page builder will become available. Note that "Visual Composer" also renamed their plugin on Envato to "WPbakery page builder" a couple of years back.
Hello,
I have downloaded the Agency template for Salient, and when I change the header to a video, when the page loads it looks correct, but when I scroll down and back up it looks wrong (I attach screenshots). The header is in "Roll Box header" mode.
This is the video starting when the page load.
And this when I scroll down and scroll top again. The video is working (you can see on the border top)
Hi there,
Thanks for keeping in touch.
Please send in your website URL so that we can check this out.
Thanks.
https://eitzen.outcomm-test.es/
Now you can see the page?
Hi there,
Looks like a cache issue, please try optimizing your site and check again:http://themenectar.com/docs/salient/performance-optimization-guide/.
Thanks.
I follow the instructions of the link that you give me and it doesn't work. I continue with the same problem.
Hey Again,
Try turning off the Box Roll Header feature as your browser is having issues rendering it.
Thanks
ThemeNectar Support Team
I turn off and yeah it works but I want to use this 3D box roll effect. I see in the Agency DEMO and this have a video on the header too and it doesn't have this problem. I try to use another browser (Opera,Firefox,Edge and Chrome) and I have the same problem.
Were you able to check on another computer ?.
Thanks
ThemeNectar Support Team
Also update to the Latest Salient Theme Version.
The current version of the theme is 15.0.8 and the current version of the page builder is 6.9.1. Salient versions older than v11 won't be compatible with WordPress 5.5.
Here's the documentation on the available methods for updating Salient: http://themenectar.com/docs/salient/updating-salient/#methods Once you've updated that, the update for the included page builder will become available. Note that "Visual Composer" also renamed their plugin on Envato to "WPbakery page builder" a couple of years back.
Here's an update guide on what to expect when jumping many major releases at once: http://themenectar.com/docs/salient/important-salient-update-for-new-envato-requirements/ take a read through before the update, as many things have changed.
To get a list of Bug Fixes and new Feature addons in the Latest Theme updates view change log here http://themenectar.com/changelogs/salient.html .
Best.
ThemeNectar Support Team
Finally it works, but the problem is when I add this code to use Jquery on the page:
Hey Again,
Not sure I understand, You mean to say the site does not work without this line of jquery ?.
Thanks
ThemeNectar Support Team