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  Public Ticket #3300186
Related Posts On Single Post Page not displaying
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  •  8
    Andrew started the conversation

    Hi, I cannot get this to display, 'related posts'. I have the option enabled. There are currently two posts, both with the same category assigned to them.

    https://webdesigner.org.za/dev/changelab/success-stories/strategy-addition/
    https://webdesigner.org.za/dev/changelab/success-stories/strategy-refresh/

    Only the 'Post Navigation Links On Single Post Page' is displaying. Why is this?

    Attached files:  related.png

  •  2,958
    Andrew replied

    Hello Andrew,

    Thank you for contacting us.

    The related post grid seems to be working as it should at the bottom of the two blogs you shred the links. Here's a screenshot of one of them showing.

    4174697781.png

    Try clearing your browser cache and let me know if the issue is resolved.

    Cheers,

  •  8
    Andrew replied

    I don't understand. I switch that option off and the grid still displays. Are you sure you are not pointing me to the 'post navigation links' instead?

  •  2,958
    Andrew replied

    Hellow Andrew,

    Thank you for getting back to us and my apologies for the confusion.

    With the previous screenshot that you shared, this is navigation for single posts pages, where it links related pages and creates navigation at the footer. Here's the screenshot you shared earlier. This setting does not work for the general blog page. 

    3158241725.png

    I am open to correction if I have missed something. Screenshots of what you hope to achieve on the front end would really help to get to the bottom of this.

    Best regards,

  •  8
    Andrew replied

    Thanks, but this is not correct.

    I switch both options off and no bottom nav appears.
    I switch 'Post Navigation Links On Single Post Page' to ON and the full width post as per my screengrab DOES appear - you claim it is a 'related post grid' but it is NOT. Sorry don't mean to be rude with CAPS!
    I switch 'Related Posts On Single Post Page' to ON and nothing displays - hence my query!

  •  8
    Andrew replied

    Does this screenshot of code go some way to establishing what we're dealing with here is in fact the post navigation and not the related posts option?

    Attached files:  blog-prev-next.png

  •  8,839
    Tahir replied

    Hey Again,

    Try adding more blog posts and check if the Related Posts Appear. If not allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

    Thanks 


    ThemeNectar Support Team 

  •  8
    Andrew replied

    Nice one! Added another two and they display... this detail should be in your (very scarce) docs.