Okay
  Public Ticket #3334194
WpBakery Builder /Front End Editor Not Working or updating
Closed

Comments

  •  3
    ecocartuser2 started the conversation

    I'm adding elements on the page but WpBakery Builder /Front End Editor is Not updating the styling i'm giving the text elements that are inside or outside the row component... I have also deactivated most if not all plugins that might have been conflicting with salient and still not working.

  •  8,839


    ThemeNectar Support Team 

  •  3
    ecocartuser2 replied

    I'm not looking to reset any database, I really need to fix Wp bakery builder because it's not displaying edits on the page whenever I make a change to a component and I've disable unrelated plugins to avoid conflicts with everything related to the Salient theme... does anyone have a solution on this?

  •  1,877
    Judith replied

    Hi there,

    I request you try uninstalling the theme and install again to see whether that helps.

    Please let us know how it goes.

  •  3
    ecocartuser2 replied

    I'm disappointed with this purchase of Salient... I deleted the theme and reinstalled it but it's still not updating colors, fonts sizes and design options inside elements like the "text block" do not work at all. I'm requesting a refund!

  •  1,877
    Judith replied

    Hi there,

    So sorry for the inconvenience caused.

    This is not a known issue as it has not been reporting by other users.

    Please create a staging site so that we can debug this issue on a test site so that we cannot break the live site while debugging.

    Thanks.

  •  3
    ecocartuser2 replied

    I have created one already... 

    https://ecocart.us/staging/1996
  •  1,877
    Judith replied

    Hi there,

    Please also share the login details so that we can access your test site.

    Thanks.

  •  3
    ecocartuser2 replied

    Hello,

    I went ahead and deleted the theme last week and now trying to buy Avada to see if it works better. There's a you tuber with the same issue as mine and supposedly he shows a solution for it and I tried it but didn't work so I eventually gave up.