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  Public Ticket #333427
Plugin Javascript issue
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  • Marco started the conversation

    Hello,
    i installed Instagram Feed plugin (http://smashballoon.com/instagram-feed/) under Salient theme.
    If i browse, using the menu, to the page where the instagram feed is, the plugin doesn't load. If i manually browse to the same page, the feed loads.
    Plus, there are some other small issues with the plugin behavior (alignment, responsiveness, etc) 
    I opened a ticket with the plugin support, and that's what they said: 
    "It looks like your theme isn't running the plugin's JavaScript file which it sounds like is the cause of all of these issues, as they're all JavaScript related. Just to narrow down the cause, is it possible to try activating a default WordPress theme  and let me know whether the feed works correctly with any of those?"
    The plugin works properly with default theme.

    There is another page which contains Vimeography plugin (in the menu under "video", that doesn't load. Maybe it is the same problem?

    Can you please take a look at this issue?

    Thanks a lot in advance!

    Marco

  •  8,848
    Tahir replied

    Hey Marco!

    Try setting the Ajax method to "Standard"  in Salient Theme Options -> Page Transitions Section. 

    Thanks 


    ThemeNectar Support Team 

  • Marco replied

    It partially solved the problem: now the plugin loads, but alignment is still not as it should be. Plus, the "load more" button cause an "infinite loading" of the whole page.
    The page with vimeography plugin in (http://superpark.it/2015/video/) still doesn't work. Under twenty twelve theme it works properly.

    Thanks a lot!

  •   Marco replied privately
  •   Marco replied privately
  •  8,848
    Tahir replied
    Hey!
    Please update to Salient Theme Version 5.5 . Also see :https://themenectar.ticksy.com/faq/3216 .
    You can update your theme by downloading a fresh copy from ThemeForest, renaming the current version folder you have on your server and uploading the new.
    Please see: http://codex.wordpress.org/Using_Themes
    Thanks


    ThemeNectar Support Team