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  Public Ticket #3349989
Website icon on main menubar not showing
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Comments

  •  1
    aasheerseo started the conversation
    April 17, 2023 at 2:32am

    I have a black background and white text website icon which won't show up initially on the website... it only shows post the first landing page row which is a video in the background. It is completely invisible till you scroll past that... any idea why or how to solve it? Thank you

    Attached files:  Screenshot 2023-04-17 080109.png
      Screenshot 2023-04-17 080208.png

  •  8,839
    Tahir replied
    April 17, 2023 at 5:18am

    Hey Again,

    Please refer to Salient Theme Option>Header Navigation>Transparent Header Effect and turn on this option 

    1544475609.png


    Thanks.

    ThemeNectar Support Team 

  •  8,839
    Tahir replied
    April 17, 2023 at 5:25am

    Hey Again,

    Try adjusting the Row "Text Color" to dictate the header icon colors:  . 

    8870278934.png

    Thanks.

    ThemeNectar Support Team 

  •  1
    aasheerseo replied
    April 17, 2023 at 6:58am

    Hi, I have the header inherit row colour option on. But when I am changing to text colour to dark.. while the logo is now visible, the rest of my header text has become black... that is causing an issue 

    6695196825.png
  •  2,958
    Andrew replied
    April 17, 2023 at 10:23am

    Hello there,

    Could you allow us to log in to your website's backend dashboard so we can check on this for you more? We are gonna need the username and password of the admin user as well as the login URL.

    Thanks,

  •  1,877
    Judith replied
    April 17, 2023 at 10:33am

    Hi there,

    Please send in your website admin login details so that we can check this out further.

    Thanks.

  •   aasheerseo replied privately
  •  1,877
    Judith replied
    April 19, 2023 at 8:46am

    Hi there,

    Please try this css: 

    #header-outer[data-permanent-transparent="1"][data-transparent-header=true].transparent.dark-slide #logo img:not(.dark-version), #header-outer[data-permanent-transparent="1"][data-transparent-header=true].transparent:not(.dark-slide) #logo img.dark-version {
        opacity: 1!important;
    }

    Thanks.

  •  1
    aasheerseo replied
    April 19, 2023 at 10:43am

    Thanks a lot for the help! it works now :)

  •  1
    aasheerseo replied
    April 19, 2023 at 10:53am

    Hey sorry to bother again, but i rechecked and it still doesn't work on mobile


  •  1,877
    Judith replied
    April 19, 2023 at 5:00pm

    Hi there,

    I see you didn't add this css, please add this css:

    #header-outer[data-permanent-transparent="1"][data-transparent-header=true].transparent.dark-slide #logo img:not(.dark-version), #header-outer[data-permanent-transparent="1"][data-transparent-header=true].transparent:not(.dark-slide) #logo img.dark-version {
        opacity: 1!important;
    }

    Thanks.

  •  1
    aasheerseo replied
    April 21, 2023 at 4:17am

    I did add it, still not working on mobile

    4525916883.png


  •  1,877
    Judith replied
    April 21, 2023 at 10:01am

    Hi there,

    The logo seems to be showing from here, please check it out:

    4501228574.png

    Thanks.

  •  1
    aasheerseo replied
    April 21, 2023 at 12:28pm

    Yes but if you go onto the home page then you can see that this is not the case... in rows which have a dark colour it isn't showing up. As i have attached below

    4142872415.jpg


  •  2,958
    Andrew replied
    April 23, 2023 at 12:44pm

    Hello again,

    Could you allow us to log in to your website's backend dashboard so we can check on this for you more? We are gonna need the username and password of the admin user as well as the login URL.

    Thanks,

  •   aasheerseo replied privately
  •  2,958
    Andrew replied
    April 24, 2023 at 2:44pm

    Hello again,

    I can see your logo is now showing. Here's a screenshot of the same.

    5361022706.png

    Are you seeing the same from your end? I think it was an issue of not adding logos for your transparent header settings.

    Kind regards,

  •  1
    aasheerseo replied
    April 25, 2023 at 4:28am

    Great! it works! thanks a ton. :)

  •   aasheerseo replied privately
  •   aasheerseo replied privately
  •  2,958
    Andrew replied
    April 28, 2023 at 2:14pm

    Hello again,

    Thank you for getting back to us.

    The admin dashboard is working just fine. Here's a screenshot of the same.

    9115628669.png

    As for the images, please share a screenshot of this as this also appears just fine from your end.

    6363838111.png

    Kind regards,

  •  1
    aasheerseo replied
    April 29, 2023 at 4:00am

    Sure, so the issue is by and large the website has slowed down tremendously... even on my backend.. as well as for the user. Images aren't loading/are taking way too long to do so... you can see as i have attached a screenshot of what others see below. I am only confused since I never had these problems. So could you please check.

    Thanks again!

    2473582188.jpg


  •  1
    aasheerseo replied
    April 29, 2023 at 4:06am

    I am sharing a screenshot of my media library which has also slowed down. Again this was never the issue so i am confused why everything on the backend and frontend are slowing down.. even wpbakery has significantly slowed down for me. 

    4860448797.png


  •  1,877
    Judith replied
    April 29, 2023 at 9:59pm

    Hi there,

    Please try optimizing your site using this guide and check again : http://themenectar.com/docs/salient/performance-optimization-guide/.

    Thanks.