We are running into a few issues with the theme (mostly mobile related).
1st Issue:
Some of the blog posts are getting cut off on desktop, even though they have way more content in the back end. Example here: https://adampiandes.com/do-you-have-a-fear-of-being-homeless/ and screenshot attached of the backend to show that there is more content. This isn't happening on all posts, mostly just older ones.
2nd Issue:
ALL blog posts are getting cut off on mobile and the footer is overlapping. I was thinking it might be due to a plugin conflict?
3rd Issue:
When you try to click the hamburger menu on mobile, it just reloads the page/goes to the homepage. It won't open the slide out to get the other menu links.
I went through and deactivated all 3rd party plugins and all of the articles are still being cut-off on mobile. Any other troubleshooting tips? I have also found out that if there are no tags associated with the blog post, it cuts off on desktop. Safari cuts off all blog posts no matter what.
Screenshot and screen recording attached — if you compare to the desktop version, the mobile is showing a fraction of the content. Here is the article for reference: https://adampiandes.com/stop-feeling-trapped-in-life/
We are running into a few issues with the theme (mostly mobile related).
1st Issue:
Some of the blog posts are getting cut off on desktop, even though they have way more content in the back end. Example here: https://adampiandes.com/do-you-have-a-fear-of-being-homeless/ and screenshot attached of the backend to show that there is more content. This isn't happening on all posts, mostly just older ones.
2nd Issue:
ALL blog posts are getting cut off on mobile and the footer is overlapping. I was thinking it might be due to a plugin conflict?
3rd Issue:
When you try to click the hamburger menu on mobile, it just reloads the page/goes to the homepage. It won't open the slide out to get the other menu links.
Attached files: IMG_6AD3A91111FD-1.jpeg
AP-blog-cutoff-desktop.png
Hello Kathleen,
Thank you for reaching out to us.
Please check for plugin conflicts by deactivating the third-party plugins then reactivate it back one by one to see the one that causes issues.
Kind regards,
Hi Andrew,
I went through and deactivated all 3rd party plugins and all of the articles are still being cut-off on mobile. Any other troubleshooting tips? I have also found out that if there are no tags associated with the blog post, it cuts off on desktop. Safari cuts off all blog posts no matter what.
I have resolved the mobile menu issue.
Hi Kathleen,
I am not seeing the areas that are cut. Please share screenshots of the areas that are cut so that we can have clarity.
Thanks.
Hi Judith,
Screenshot and screen recording attached — if you compare to the desktop version, the mobile is showing a fraction of the content. Here is the article for reference: https://adampiandes.com/stop-feeling-trapped-in-life/
Attached files: IMG_1129.PNG
RPReplay_Final1681762352.MP4
Hi Kathleen,
Please send in your admin login details so that we can check this out further.
Thanks.
Hi Kathleen,
This issue seems to be coming from custom css.
You can adjust the css to fix the issue.
Thanks.
Awesome — Appreciate all of your help with this issue and digging around!