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  Public Ticket #3365803
Column height and alignment
Closed

Comments

  •  3
    ecocartuser2 started the conversation

    Hello,

    When I switch on the "Equal Height Columns" and then set the "Column Content Alignment", I don't see that the content within those columns align in the middle and I've tried several times and still the content keeps stuck on the top of the column.

    I need help please, how can I get this content to align properly?

    Attached files:  Screenshot 2023-05-08 at 9.19.10 PM.png

  •  1,877
    Judith replied

    Hi there,

    Thanks for writing to us.

    Try turning on this option and see how that goes:

    9410964084.png

    Thanks.

  •  3
    ecocartuser2 replied

    Hello,

    Switching the "centered content" on what it does is to center the button to its container but does not vertically center content on both columns. I need the jumbotron on the left column to be centered with the image on the right.

    is there any way to do this?

    Thanks in advance

    Attached files:  Screenshot 2023-05-09 at 5.19.55 PM.png

  •  1,877
    Judith replied

    Hi there,

    Please send in your website URL so that we can check this out further.

    Thanks.

  •  3
  •  1,877
    Judith replied

    Hi there,

    Please also send logins as it requires logins to access.

    Thanks.

  •  3
    ecocartuser2 replied

    Please can you also check why can't I resize any SVGs or PNGs using the "single image" element on the custom  or presized options? 

    admin login is

    username: aperezjcdone 

    password: TODPSLf3gvvpP0KX

    Thanks!

  •  1,877
    Judith replied

    Hi there,

    So sorry for the delayed response as we had a high volume of tickets on the queue.

    Please help us clarify from the screenshot you sent here : Screenshot%202023-05-09%20at%205.19.55%20PM_777.png

    Did you want this alignment modified on mobile or desktop as well?

    Thanks.

  •  3
    ecocartuser2 replied

    I got it resolved, it was all about a plugin conflict with Envato market plugin but I do have another issue... 

    Prior to this issue I used to have content show when I try searching for something, now it doesn't show any content instead just lines??

    Any way to improve the search capabilities?

    Attached files:  Screenshot 2023-05-15 at 7.12.14 PM.png

  •  1,877
    Judith replied

    Hi there,

    We are glad you were able to resolve the alignment issue. As for the search issue I would request you check for plugin conflicts by deactivating the third party plugins then reactivate them back one by one to see the one that may be causing issues.

    Thanks.

  •  3
    ecocartuser2 replied

    I deactivated last 3 plugins and only left activated all of the Salient's plugins and still issue persist... any other solution to that? 

    I really need to get this search working and fully functional. 

  •  8,839
    Tahir replied

    Hey Again,

    Please remove this Custom CSS: 

    3012107632.png

    Thanks 


    ThemeNectar Support Team 

  •  3
    ecocartuser2 replied

    Hello, 

    I did and worked but when am I allowed to write css to my elements if it's going to have a side effect like this?

  •  8,839
    Tahir replied

    Hey Again,

    Try using the "Extra Class" in the Row/Columns Settings feature to target the elements that need the css only and not add in generic CSS that applies everywhere. 

    Thanks.


    ThemeNectar Support Team 

  •  8,839
    Tahir replied

    You can also use the Page Settings "Custom CSS" Box to add in CSS that works only for that page.

    1905718843.png



    ThemeNectar Support Team 

  •  3
    ecocartuser2 replied

    Alright thanks!