it's impossible to import a demo of your theme, it's running in a vacuum indefinitely. The online documentation isn't available either, there's a problem with your server.
In this case, could be suffering from PHP configuration limits that are set too low to complete the process. You should contact your web host and ask them to increase those limits to a minimum as follows:
max_execution_time 900
memory_limit 256M
post_max_size 256M
upload_max_filesize 256M
You can verify your PHP configuration limits you can also check your PHP error logs to see the exact error being returned.
Hello,
it's impossible to import a demo of your theme, it's running in a vacuum indefinitely.
The online documentation isn't available either, there's a problem with your server.
Hello there,
Thank you for reaching out to us.
In this case, could be suffering from PHP configuration limits that are set too low to complete the process. You should contact your web host and ask them to increase those limits to a minimum as follows:
You can verify your PHP configuration limits you can also check your PHP error logs to see the exact error being returned.
Kind regards,
thank you, all the limits are OK, I've already imported several times with this host.
it's the PHP version, you need at least 8.1 ;)