Okay
  Public Ticket #3391252
Missing Gallery Element
Closed

Comments

  •  1
    martinn30 started the conversation
    June 12, 2023 at 9:27pm

    Hi,

    I would like to add "Image Gallery" element in the Bakery page builder in Salient theme, but there's no such element! 

    Am I missing some other plugin which enables these galleries? 

    Thanks.

  •  2,958
    Andrew replied
    June 13, 2023 at 5:39am

    Hey Martin,

    Thank you for reaching out to us.

    Try searching for the gallery element as shown in this screenshot and let us know how it goes.

    2578064816.png

    Kind regards,

  •  1
    martinn30 replied
    June 13, 2023 at 8:55am

    Hi Andrew,

    thanks a lot for your reply. I've tried that, but there's nothing like Image gallery:

    7820167811.png

    Best,

    Martin

  •  2,958
    Andrew replied
    June 13, 2023 at 9:13am

    Hello again,

    Thank you for getting back to us.

    Could you allow us to log in to your website's backend dashboard so we can check on this for you more? We are gonna need the username and password of the admin user as well as the login URL.

    Thanks,

  •  8,839
    Tahir replied
    June 13, 2023 at 9:14am

    Hey Again,

    You seem to have a different language set for WP. Please find the element via the Matching icon or change the WP language to "English" Temporarily.

    Best 

    ThemeNectar Support Team 

  •   martinn30 replied privately
  •  2,958
    Andrew replied
    June 13, 2023 at 9:35am

    Hello again,

    Thank you for getting back to us.

    I can see the gallery in your page builder elements. Here's a screenshot of the same.

    2966739214.png

    Kind regards,

  •  1
    martinn30 replied
    June 13, 2023 at 10:10am

    Hello,

    I can see it now.. No clue what was the problem then.. 

    Thanks a lot,

    regards

    Martin