Okay
  Public Ticket #3402444
Team Member html
Closed

Comments

  •  2
    WithFeeling started the conversation

    Hey, for some reason the team member html content doesnt show on a mobile? I have a photo in the text and it doesnt show on the phone.

    Also wondered if there was a way to have the mouse hover on the photo to reveal a different photo?

    Thanks!

    Attached files:  Screenshot 2023-06-28 at 12.31.16 PM.png
      IMG_1263.PNG

  •  2,958
    Andrew replied

    Hi there,

    Thanks for reaching out.

    1) For us the popup \ full-screen modal shows up when we tap on the team members showing the full details including the photo. Is this happening on specific devices on your end?

    2) About the mouse hover, there isn't a feature for this on the team member element and you would need to do your own custom work for that.

    Thanks.
    Noah.

  •  2
    WithFeeling replied

    Hey! Yea on my iPhone its not showing, photos or youtube links, just text?

  •  2,958
    Andrew replied

    Hi there,

    We were not able to replicate the issue on the iPhone XS as seen in the attached video in the zip file.

    Which specific iPhone are you having this issue on?

    And could you maybe give us a screenshot or recording of this issue?

    Thanks.
    Noah.

    Attached files:  iPhone-XS-v12-4.zip

  •  2
    WithFeeling replied

    Hey! Thanks for the effort of recording that, its weird how its not showing on my device, which is an iPhone 12 pro, here is the screenshot. If it works for you then hopefully others have newer phones too :)

    Attached files:  IMG_1263.PNG

  •  8,839
    Tahir replied

    Hey Again,

    You seem to have the WP smush plugin active could you confirm if a plugin setting is causing this by turning if off temporarily. 

    Thanks.


    ThemeNectar Support Team