Really Strange bug here, every so often when you go to this page you will hear music play very briefly then stop i was able to figure out that the audio that is playing is from this video. It also happens on this page as well https://kellyvillas.com/casa-el-cielo/. These pages are under Puerto del carmen in the header if you click between them you will hear the audio. Is it perhaps something to do with the self hosted video player? I also had it happen on another website I worked on https://sarahrebeccamusic.com/ but it doesnt seem to be happening there anymore
I can't seem to hear the random audio playing from any from the links that you shared. Could you try disabling any auto-optimize plugins that you have installed in your site and let us know if you're still experiencing this issue?
To replicate can you try refresh the pages for me a few times cause it is happening for me quite consistently, also would you be able to take a look at my plugins and advice what ones to try turn off.
You can seen in the screen shot that the video is playing and is linking back to the theme nectar youtube video with that sound, it doesnt happen every page load only randomly
Really Strange bug here, every so often when you go to this page you will hear music play very briefly then stop i was able to figure out that the audio that is playing is from this video. It also happens on this page as well https://kellyvillas.com/casa-el-cielo/. These pages are under Puerto del carmen in the header if you click between them you will hear the audio. Is it perhaps something to do with the self hosted video player? I also had it happen on another website I worked on https://sarahrebeccamusic.com/ but it doesnt seem to be happening there anymore
Hey John,
Thank you for reaching out to us.
I can't seem to hear the random audio playing from any from the links that you shared. Could you try disabling any auto-optimize plugins that you have installed in your site and let us know if you're still experiencing this issue?
I look forward to your response.
Thanks,
Hey Andrew thanks for the reply,
To replicate can you try refresh the pages for me a few times cause it is happening for me quite consistently, also would you be able to take a look at my plugins and advice what ones to try turn off.
Thanks,
John
You can seen in the screen shot that the video is playing and is linking back to the theme nectar youtube video with that sound, it doesnt happen every page load only randomly
Attached files: Screenshot 2023-07-06 at 00.44.17.png
Hey Again,
I can see the Nectar Youtube Video still linked as a Background Video in that Row:
Try removing it from the Row Settings and check.
Thanks.
ThemeNectar Support Team