Hi there, the layout of Salient Shop looks weird: - How can I remove the "Category: Glass Skin Products" below? - why is appley pay 2 times and is "Add to chart suddenly in between?
Try adding the Apple Pay button and test for plugin conflicts. Please check for plugin conflicts by deactivating the third-party plugins then reactivate them back one by one to see the one that causes issues. You can also test for a theme conflict by switching to a basic theme like store front or twenty twenty three and let us know if the issue persists.
Can you help however with an important problem we gave now: When you want to purchase a product, I get a 404 page. The whole buying is not possible. What's wrong?
Could you retrace the steps before this issue occurred ?.
Also try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Could you retrace the steps before this issue occurred ?.
Also try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Thanks! The solution was making a checkout page manually, and inserting the code '[woocommerce_checkout]' so i was linked. Strangely, this page is not made when installing Woocommerce.
Also we will switch to another hoster, so we'll have SSD etc. Thanks for your aid, you may close this case.
Hi there, the layout of Salient Shop looks weird:
- How can I remove the "Category: Glass Skin Products" below?
- why is appley pay 2 times and is "Add to chart suddenly in between?
Please help
Attached files: Screenshot 2023-07-07 at 14.47.27.jpg
Hi there,
To remove those category details use the following CSS:
add the CSS to salient \ general settings - css script related - custom css code.
For there is no doubling of apple pay.
Did you manage to fix this or are we missing something?
Thanks.
Hi there, thanks for this CSS. As for my other question, i have the feeling I was probably not clear to you.
See screesnhot below. I see really 2x apple pay button (RED). The first apple apple seems not logical.
And in between a weird button "Add to Chart" (GREEN)
Attached files: Screenshot 2023-07-07 at 15.42.27.jpg
Another point:
Also my client and me are surprised here. If I order a product as a customer, I expect just all payments.
However, I between there is now suddenly applepay/google pay. Is there a way to make this logical: all types of payment in one field?
I know I can disable apple pay and google pay, but customers will complain then. I hope you understand my message.
Hello again,
Thank you for getting back to us.
This is what I'm seeing from your end.
Try adding the Apple Pay button and test for plugin conflicts. Please check for plugin conflicts by deactivating the third-party plugins then reactivate them back one by one to see the one that causes issues. You can also test for a theme conflict by switching to a basic theme like store front or twenty twenty three and let us know if the issue persists.
I hope that helps.
Kind regards,
Thank you Andrew, yes Its solved
Can you help however with an important problem we gave now:
When you want to purchase a product, I get a 404 page. The whole buying is not possible. What's wrong?
Hey Again,
Try to flush your permalinks and check: https://www.wpbeginner.com/beginners-guide/how-to-regenerate-your-permalinks-in-wordpress/
Thanks.
ThemeNectar Support Team
Thanks, just tried t without any result. Below screenshots how it's currently set.
Attached files: Screenshot 2023-07-09 at 10.55.08.jpg
Screenshot 2023-07-09 at 10.55.16.jpg
Hey Again,
Try setting it to default and check:
Thanks.
ThemeNectar Support Team
Hi Tahir, thanks for replying. Tried it, but still a 404 error when I want to pay:
https://soluforyou.com/shoppingcart/
Could you retrace the steps before this issue occurred ?.
Also try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Thanks
ThemeNectar Support Team
Also check the Woocommerce Settings and make sure you have a CheckOut page set in the Options field.
Thanks
ThemeNectar Support Team
Thanks Tahir, will do. Yes I believe the checkout page is set properly. or not? See screenshot
Attached files: Screenshot 2023-07-10 at 09.19.06.jpg
Could you retrace the steps before this issue occurred ?.
Also try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Thanks
ThemeNectar Support Team
Thanks! The solution was making a checkout page manually, and inserting the code '[woocommerce_checkout]' so i was linked. Strangely, this page is not made when installing Woocommerce.
Also we will switch to another hoster, so we'll have SSD etc. Thanks for your aid, you may close this case.