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  Public Ticket #3411484
Some pages of the site look strange at different resolutions
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  • kopninaks started the conversation

    Hello. I am using your template, replacing the content. Some pages of the site look strange at different resolutions. Somewhere the content is compressed, forming too much free space, but somewhere it simply does not fit. Help, please, to solve this problem. 

    I am attaching screenshots.

    Thanks

    Attached files:  2023-07-11_19-55-32.png
      2023-07-11_19-53-04.jpg
      2023-07-11_20-11-17.jpg
      2023-07-11_20-11-56.png

  •  8,839
    Tahir replied

    Hey Again,

    Try using the New Responsive Typography Settings in here : 

    2321066868.pngClick on Image to View Larger

    .


    Best.


    ThemeNectar Support Team 

  • kopninaks replied

    Hello. I have this setting enabled. Do I need to turn it off?

    3140425638.png

    Attached files:  2023-07-12_12-13-50.jpg

  •  8,839
    Tahir replied

    Hey Again,

    You can try adjusting the values or turn it off completely to check what works correctly for you.

    Thanks 


    ThemeNectar Support Team 

  • kopninaks replied

    Hey Again,

    You didn't understand the question.

    What you show me are the settings for different devices:
    1. Computer
    2. Tablet
    3. Phone

    I have 2 computers. On the first - 2560x1440, on the second - 1920x1080. Look again at the screenshots that I sent, I have a different display of the page on my computers. Therefore, these settings do not help me.

  •  2,958
    Andrew replied

    Hello there,

    Thank you for getting back to us.

    Try setting the max container width to the maximum in the Salient > General Settings > Functionality as shown in this screenshot.

    2150874775.png

    I hope that helps.

    Kind regards,

  • kopninaks replied

    Unfortunately it didn't help.

    Attached files:  2023-07-12_20-48-30.jpg
      2023-07-12_20-49-00.jpg
      2023-07-12_20-48-01.png

  •  8,839
    Tahir replied

    Hey Again,

    Thanks for the screenshot, however could you let us know which resolution you wish to change and how ?. 

    The Page Elements use the Flex display property and adjust automatically depending on the screen size. 

    Thanks 


    ThemeNectar Support Team 

  • kopninaks replied

    Hello! My question was not understood. I don't want to change anything, but the site is not working correctly. With the same aspect ratio (2k, full-HD), the pages on the site are displayed incorrectly. Please see my first post and screenshots, I explained it all there.

  •  2,958
    Andrew replied

    Hello again,

    Thank you for getting back to us.

    Allow me to escalate this to the developer to advise further on this.

    We appreciate your patience.

    Thanks,

  • kopninaks replied

    Thanks, I'll be waiting.

  •  1,070
    ThemeNectar replied

    Hey kopninaks,

    The standard font sizes in Salient use px unit values. This means that you'll see the same font size on desktop (screen sizes larger than 1000px wide). Taking your section "Вы узнаете о 3D-моделировании" as an example, you are using the heading tag H3 for all of your list items 1-5: 

    7133890642.png

    The font size of that h3 is set at 22px. This means that on smaller screens, you'll see the text break into multiple lines, where as on larger screens, there will be enough space for the text to stretch out into single lines. 

    If your goal is to have the text scale to always appears the same percentage of the available screen space, you'll need to use the "Responsive Text" page builder element. That element allows you to specify different font sizes for each viewport and also supports "vw" unit sizing, which scales directly to a percentage of the viewport. 

    8504615446.png

    Here's an article you can read on vw font sizes in case you're unfamiliar with what they are or how they work.

    If you would like us to edit one of the sections on your website to use the Responsive Text element as an example, we would be glad to if you can provide a temporary admin account.

    Kind regards

  • kopninaks replied

    Many thanks for the detailed answer. I'll try to figure it out myself, if I can't, I'll contact you. Thanks again.