Comments 3Lia started the conversationJuly 25, 2023 at 2:12pmWhat is the difference between Public and Private ticket? 279Noah repliedJuly 25, 2023 at 2:20pmHi Lia,Public is open to any other person to look and reply on, private is only between you and us. No one can see the contents of the private ticket.By the way, you can reply privately in a public ticket and the response will only be visible to you and us.Hope this clears things up.1 Like 3Lia repliedJuly 25, 2023 at 2:51pmYes, all clear. I tried to close this ticket but it seems I cannot do that. Is that correct? 279Noah repliedJuly 25, 2023 at 3:58pmHi Lia,Yes, correct. We'll close it from our end.Cheers, and good luck with your project.1 Like Sign in to reply ...
What is the difference between Public and Private ticket?
Hi Lia,
Public is open to any other person to look and reply on, private is only between you and us. No one can see the contents of the private ticket.
By the way, you can reply privately in a public ticket and the response will only be visible to you and us.
Hope this clears things up.
Yes, all clear. I tried to close this ticket but it seems I cannot do that. Is that correct?
Hi Lia,
Yes, correct. We'll close it from our end.
Cheers, and good luck with your project.