Hello, I encountered a problem with the webpage suddenly where content was pushed to the right. My web developer was able to fix it with code but he said it was a problem with the theme. Can you help?
Hi, we hadn't added any optimization plugins. All was fine, then I updated the theme and this happened. The only plugin I had added was an affiliate manager which doesn't do anything to themes. Thanks!
I can see the Siteground Optimizer installed. Let us know more information about what your developer did and how we can recreate the issue to check on this further.
Yes, SG optimizer has been installed since I first developed my website and I haven't changed anything - it was all beautiful since I set it up a few months ago. I set the theme and SG at the same time and built my website. I only brought in a developer to fix the issue that popped up yesterday. He added some code to bring it back into place. Do you need the code he wrote?
Hey Luna, thanks for reporting this. The layout issue is specifically related to the "Boxed" theme option and will be corrected shortly in the next minor release. For now, that snippet of CSS added in should be fine to prevent the problem.
Hello, I encountered a problem with the webpage suddenly where content was pushed to the right. My web developer was able to fix it with code but he said it was a problem with the theme. Can you help?
Hey Again,
Could you confirm with the developer whether the issue occurred after activating any optimization plugins ?.
Thanks.
ThemeNectar Support Team
Hi, we hadn't added any optimization plugins. All was fine, then I updated the theme and this happened. The only plugin I had added was an affiliate manager which doesn't do anything to themes. Thanks!
I can see the Siteground Optimizer installed. Let us know more information about what your developer did and how we can recreate the issue to check on this further.
Thanks
ThemeNectar Support Team
Yes, SG optimizer has been installed since I first developed my website and I haven't changed anything - it was all beautiful since I set it up a few months ago. I set the theme and SG at the same time and built my website. I only brought in a developer to fix the issue that popped up yesterday. He added some code to bring it back into place. Do you need the code he wrote?
Yes, Please provide that. Also did you clear your SG cache after the update ?.
Thanks
ThemeNectar Support Team
Yes, I did purge the cache and tried turning off a couple of newer plugins, but nothing worked.
This has been added
#boxed .wpb_row.full-width-content { margin-left: -5%!important; width: 110%!important;
}
Attached files: 359651978_302688402420487_3423778967597005583_n.png
Could you turn off the CSS minification in the Siteground optimizer so we can check more on this.
Thanks
ThemeNectar Support Team
It was not on, but Combine CSS Files was on, so I turned that off
Escalating this to the developer to check more on this.
Best
ThemeNectar Support Team
Hey Luna, thanks for reporting this. The layout issue is specifically related to the "Boxed" theme option and will be corrected shortly in the next minor release. For now, that snippet of CSS added in should be fine to prevent the problem.
Kind regards