Okay
  Public Ticket #3430093
video not working
Closed

Comments

  •  2
    Lubomír started the conversation
    August 4, 2023 at 4:35pm

    Hello, on the architect theme there is a video at front why is it not working when I have imported it ? and how to make it work, thanks

  •  8,839
    Tahir replied
    August 4, 2023 at 5:10pm

    Hey Lubomír ,

    The videos cant be accessed via the Live demo url. You will have to download it and then upload it again.

    - Only Self Hosted Videos will play on Mobile.

    - Make sure they are in 16:9 ratio for the mobile to render them correctly.

    -  Convert the videos and then add them as per their appropriate file format: http://themenectar.com/docs/salient/page-builder-row/#video-background .

    - Be sure to turn off this option in Salient Theme Options Panel -> General Settings -> Functionality Tab

    7710907759.png


    Thanks.

    ThemeNectar Support Team 

  •  2
    Lubomír replied
    August 4, 2023 at 5:13pm

    Sure but can I have the same video as it is shown on the theme architect ? 

  •  8,839
    Tahir replied
    August 4, 2023 at 5:32pm

    Hey Again,

    You can download it from here: 

    https://themenectar.com/salient/architect/wp-content/uploads/sites/38/2021/11/architect-landing2.mp4

    Thanks.

    ThemeNectar Support Team