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  Public Ticket #3434902
Can't open WPBakery due to iframe cross origin
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  • trame-digitali started the conversation

    Hi,

    we just purchased Salient and we're getting this error if we try to access your custom WPBakery (frontend editor) implementation.

    The error is related to iframe cross-origin interactions:

    Refused to display 'https://gigliotti.digitra.me/' in a frame because it set 'X-Frame-Options' to 'deny'.
    frontend-editor.min.js?ver=6.13.0:7378 Uncaught DOMException: Blocked a frame with origin "https://gigliotti.digitra.me" from accessing a cross-origin frame.    at check (https://gigliotti.digitra.me/wp-content/plugins/js_composer_salient/assets/js/dist/frontend-editor.min.js?ver=6.13.0:7378:47)    at HTMLIFrameElement.<anonymous> (https://gigliotti.digitra.me/wp-content/plugins/js_composer_salient/assets/js/dist/frontend-editor.min.js?ver=6.13.0:7381:14)    at HTMLIFrameElement.dispatch (https://gigliotti.digitra.me/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-mouse,jquery-ui-resizable,jquery-ui-draggable,jquery-ui-controlgroup,jquery-&load%5Bchunk_1%5D=ui-checkboxradio,jquery-ui-button,jquery-ui-dialog,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.2.2:2:43184)    at y.handle (https://gigliotti.digitra.me/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-mouse,jquery-ui-resizable,jquery-ui-draggable,jquery-ui-controlgroup,jquery-&load%5Bchunk_1%5D=ui-checkboxradio,jquery-ui-button,jquery-ui-dialog,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.2.2:2:41168)
  •  2,958
    Andrew replied

    Hello there,

    Thank you for reaching out to us.

    Please check for plugin conflicts by deactivating the third-party plugins then reactivate it back one by one to see the one that causes issues.

    Kind regards,