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  Public Ticket #3436144
widget in footer
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Comments

  •  4
    caterina started the conversation

    Hi, suddenly a double widget appears in the footer area. (widget for room booking) I checked everywhere but all settings seems to be ok. Widget only appears once in apsetct-widget-footer area 3
    Can you help me finding the bug? Where/what can I double check?
    Thanks

    Attached files:  Immagine 2023-08-14 120041.jpg

  •  279
    Noah replied

    Hi Caterina,

    The booking widget is in a text widget added in the footer's 3rd column.

    Could you check the script you are using at that location to load the booking widget or check with the developers of the script as they would be in a better position to assist with why the booking widget is doubling.

    Thanks.

  •  4
    caterina replied

    Hi Noha
    I checked with them already and script is ok so they said no issue from their side. I removed their plugin and copied the code in a HTML widget instead. I also tried to verify the code in a code tester and works.
    So don't know where to check more in deep.....


  •  4
    caterina replied

    Might be a conflict with an other plugin maybe?


  •  279
    Noah replied

    Hi Caterina,

    Is it possible to get backend access - username password with admin role - we try and get to the bottom of this from the backend.

    Thanks.

  •   caterina replied privately
  •  8,940
    Tahir replied

    Hey Again,

    Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Thanks.


    ThemeNectar Support Team