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  Public Ticket #3437732
booking from in a second header bar
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Comments

  •  4
    caterina started the conversation

    Hi, i need to who a booking widget on top of the main navigantion bar. I can add it as a shortcode or a code.
    But I cannot understand how to implement it.
    I just added a Secondary Header Bar, addedd the title (prenota ora) but cannot understand how to implement this
    Thanks

  •  2,958
    Andrew replied

    Hello there,

    Thank you for getting back to us.

    Try using global sections to create this and add this as a hook inside the header (Top). Here's our guide on the same https://themenectar.com/docs/salient/page-builder-global-sections/.

    I hope that info helps.

    Best regards,

  •  4
    caterina replied

    thanks.Did you note that all videos in the page you linked are not available?

  •  2,958
    Andrew replied

    Hello again,

    Thank you for getting back to us.

    Yes, the developer is aware of this and is working on it.

    Thank you for the info.

    Cheers,

  •  8,839
    Tahir replied

    Hey Again,

    Looking into that issue. In the meantime , try there settings to add content in the Header Navigation Section: 

    2803032679.png


    Thanks.


    ThemeNectar Support Team 

  •  4
    caterina replied

    I tried to configure as you suggested but nothing displayed.
    I created a global section  but nothing appears on the pages ad

    https://www.pievedepitti.it/esperienze-a-pievedepitti/

    Attached files:  Schermata 2023-08-16 alle 15.25.17.png

  •  4
    caterina replied

    Ok I forgot to set display conditions. Widget appears but text doesn't. Maybe some colour setting? I trued to force the colour of the widget etxt but it was displayed properly when tested.


  •  4
    caterina replied

    widget test

    Attached files:  Schermata 2023-08-16 alle 15.36.53.png

  •  279
    Noah replied

    Hi there,

    Great to hear you managed to work this out.

    Cheers and good luck with your site.

  •  4
    caterina replied

    Ok some note.

    The font colour seems to be a bug related to the browser. text appears on Chrome but not on Firefox. I purged the page cache but no change

    In the Silent-global section tab, the Inside header navigation top option is not available. You can only set it from the global section specific settings.

    The widget is deeper that the area available and ovelaps the menu. Any chance to make this area wider?

    But, most important, the boxes are not editable. So the widget is just dicplayed as a picture but doesn't allow visitors to book

  •   caterina replied privately
  •  2,958
    Andrew replied

    Hey Caterina,

    Thank you for getting back to us.

    Try adding the form using now of the two-page builder elements, instead of the classic builder and let us know how this goes.

    5480937075.png

    You can adjust the spacing by adding some padding in the element settings.

    I hope that helps.

    Kind regards,

  •  4
    caterina replied

    [wbcr_html_snippet]: PHP snippets error (not passed the snippet ID) but is not clear which is the ID to be written here

  •  4
    caterina replied

    shortcode ID

    Attached files:  Immagine 2023-08-17 104125.jpg

  •  4
    caterina replied

    Ok understood how to get the ID but no improvements.

    Still text not visible on facebook even it is editable now. On Chrome, text is visible but boxes are not editable

  •  8,839
    Tahir replied

    Try adding the global section to any Test Page and check if the layout is correct. Once adjusted try adding it o the different Header locations and check which ones work for you.

    Best.


    ThemeNectar Support Team 

  •  4
    caterina replied

    I'm sorry Tahir, but definitelly cannot solve this issue.
    i try to list all steps hoping you can find the mistake I'm not able to solve
    Scirpt is addedd to a snipped ID 19345
    Global Section created to be addedd to any post, before post content

    test post created https://www.pievedepitti.it/test-post/
    nothing diplayed even if you do an inspection on Chrome, the widget is there .....



    Attached files:  Immagine 2023-08-17 114925.jpg
      Immagine 2023-08-17 115058.jpg

  •  4
    caterina replied

    I cerated a second widget from 0, that is now displayedd properly but again doubled.

    So i suppose there is a conflicts somewhere that makes this widget instable. or?

    And, on mobile, the widget is not scaled

    I tested in diagnostic mode. Just theme, woocommerce and wpml plugin installed. Bug remains. I cannot test with an other theme because there is not the global section available. 
    If I try to deactivate Salient WP Backery, the site crashes

  •  4
    caterina replied

    I created a post and addedd the shortcode. then switched to Twenty One theme

    see attacched files. Seems to be a theme issue

    Attached files:  Schermata 2023-08-18 alle 08.13.49.png
      Schermata 2023-08-18 alle 08.14.27.png

  •  4
    caterina replied

    Hi there, I really appreciate if you can help me solving this crucial issue. I tried with the plugin developer this morning but no way to manage style as misfunctioning. Thanks for your support

  •  8,839
    Tahir replied

    Hey Again,

    I see you got it working: 

    2012372857.png

    Thanks.


    ThemeNectar Support Team 

  •  4
    caterina replied

    No Thair, is not working at all. This is just a workadound to move the first item up with a css but the biggest problem is that the widget doesn't work at all. you cannot select date, so doesn't work

  •  4
    caterina replied

    I removed the widget because no solutions are available at the moment

  •  2,958
    Andrew replied

    Hey Caterina,

    Thank you for your patience with this.

    To clarify, does the same happen when you add the form to the main body of the theme and not the header? You can try testing this and you can also use one of the basic WordPress themes and let us know if the issue reoccurs.

    Could you possibly set up a staging site so we can look into this for you?

    We look forward to your feedback.

    Cheers,

  •   caterina replied privately
  •  2,958
    Andrew replied

    Hello again,

    Thank you for getting back to us.

    Could you also please share wp-admin dashboard login credentials so we can check this out for you?

    We look forward to your response.

    Thanks,