When I want to edit my page (it's a one-page website, stil in draft) I can't see my content anymore (see attached screenshot)... The website still works perfectly, but I just can not see all my rows and columns anymore, not even the page builder. I already checked all the updates en disabled 3rd party plugins.
It only seems to be a problem on my home page. When I add a new page I can use the Salient back end editor without any problems... It seems like the Salient WPBakery Page Builder is showing on this new test page but not on my original home page. I do see my original home page design when I open the page in "Edit with WPBakery Page Builder", but that's the front-end version. I want the back-end editor back.
When I want to edit my page (it's a one-page website, stil in draft) I can't see my content anymore (see attached screenshot)... The website still works perfectly, but I just can not see all my rows and columns anymore, not even the page builder. I already checked all the updates en disabled 3rd party plugins.
It only seems to be a problem on my home page. When I add a new page I can use the Salient back end editor without any problems... It seems like the Salient WPBakery Page Builder is showing on this new test page but not on my original home page. I do see my original home page design when I open the page in "Edit with WPBakery Page Builder", but that's the front-end version. I want the back-end editor back.
Attached files: screenshot.png
Hey Peter_Brandsmith ,
Please check for Browser Console Errors : https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors
Thanks.
ThemeNectar Support Team
Hi there,
There might be a JavaScript error preventing the page builder from loading in the backend for that particular page.
Can you first check the browser console for errors that is https://developer.chrome.com/docs/devtools/console/
If there aren't any errors then maybe give us access to the backend - username password with admin role - we try to investigate this from that side.
Thanks.
Hey Again,
The user pass is not working, Please confirm?.
Thanks.
ThemeNectar Support Team
Hey Again,
Just copy pasted the homepage content here: https://www.brandsmith.online/wp-admin/post.php?post=1584&action=edit .
Thanks.
ThemeNectar Support Team
Thank you for that.
Is there any reason why it happened in the first place?
Or how I can prevent it from happening again?
Not sure, though it could be due to the high number of revisions.
Thanks
ThemeNectar Support Team
Well, good to know there is a workaround :)
Thank you guys so much for the quick response!